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Thiel Insurance Group, LLC - Appleton & Kimberly


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Appleton: 920-739-6241
Kimberly: 920-788-4131
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January 30, 2015

Reasons to Choose an Independent Insurance Agent

Independent Insurance Agent

Working with an Independent Insurance Agent

There are three ways to buy insurance, including buying direct from an insurance company, buying from a captive agent, or working with an independent insurance agency such as Thiel Insurance Group. There are pros and cons to each of them, but in the end, working with an independent insurance agent is often the best choice. We think that after reading this post, you’ll wonder why anyone would ever considered doing it any other way.

Independent Agents Work for You

First and foremost, it might not be obvious to you just yet, but we believe the number one reason why an independent agent is your best choice is due to the fact that we’re “independent”. Our job is to work for you, not the insurance company. Conversely, a captive agent has a single relationship with the company they represent, and it can be a struggle not to defend their one and only brand if there is a disagreement. If you were to buy directly from a company without an agent whatsoever, then you are totally on your own, with nobody to turn to. An independent agent will be there to help you learn discover your exposures and possible liabilities, find the best coverage, and should you ever need to, help you through the process of filing a claim.

Independent Agents Have the Coverage You Need

Independent insurance agencies will most likely have access to whatever type of policy you may need. Because we have developed relationships with a variety of insurance companies, we can offer coverage for out of the ordinary insurance risks, eliminating the need for you to shop elsewhere should you not fit into a typical risk category.

More Options, Better Value

When you buy direct or through a captive agent, they can only offer what is available through their respective companies. An independent agent has relationships with several insurance companies, which means we can request quotes from many different companies. By having us do the shopping for you, you can be assured that you are getting a great value for your insurance dollar.

Dedicated Customer Service

Over time, working with an independent insurance agency such as Thiel Insurance Group will allow us to truly get to know you and your situation. The better we understand your situation, the better we will be at advising you with regards to your insurance needs and options. When changes take place in your life such as getting married, having a child, or buying a new home, we’ll be there to help you each step of the way. If you ever have to file a claim, we’ll be there from start to finish.

Independent Agents are Local Small Business

Finally, while there are other insurance agencies in Appleton and Kimberly, we’re proud to say that we’ve been serving families and businesses in the Fox Valley for more than 50-years. We shop at the same stores and have attended the same schools as our many of our clients. We’re proud to be Fox Valley natives and look forward to working with the families and businesses of the Fox Valley for years to come.

There you have it, a list of reasons why buying insurance from an independent agent such as Thiel Insurance Group is a great choice for many folks such as yourself.

Want to find out for yourself? Give us a call or request an appointment. You’ll soon discover that independent agencies really are the most efficient and cost-effective way to buy insurance.

Author

  • Boyd Thiel
    Boyd Thiel

    Boyd Thiel is an agent at Thiel Insurance Group. He can be reached at 920-788-4131.

    View all posts

Article by Boyd Thiel / Uncategorized

Insurance can be confusing at times and everyone's needs are different. If you have questions regarding coverage, pricing, or anything else related to insurance, send us an email or give us a call.

If you'd like to get a free, no-obligation quote, all you have to do is ask!

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Thiel Insurance Group, LLC5.0
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allison N.
2 days ago
Amanda was a great agent to work with. So friendly and efficient. I'm glad I switched to this company! Thank you!!
Andrew C.
2 days ago
We are switching our insurances. Amanda is wonderful to work with!
Briana D.
4 days ago
Amanda was incredibly helpful getting our insurance expedited so we could close on our new home. Her communication and diligence in completing our requests were excellent.
Zoua L.
5 days ago
We had such a wonderful experience working with Mason at Thiel Insurance Group! I recently accompanied my in-laws to switch their auto, home, and boat insurance, and Mason made the entire process so easy and stress-free. He was incredibly friendly, knowledgeable, patient, and accommodating. He took the time to explain everything thoroughly, answered all of our questions, and made sure we understood the coverage options. He was also very easy to communicate with and always accessible when we needed him. Best of all, he was able to save my in-laws $1,400 on their insurance for four vehicles, their home, and their boat, all while getting them excellent coverage! It’s refreshing to work with someone who genuinely cares about finding the best options for their clients rather than just making a sale. We truly appreciated his honesty, professionalism, and outstanding customer service. I highly recommend Mason and Thiel Insurance Group to anyone looking for insurance. Thank you, Mason, for making this such a positive experience!
Sue P.
2 weeks ago
I want to thank Thiel Insurance and Cindy for the help we had on July 27th, 2026, the Appleton tornado. I called right away and Cindy answered. Phone lines were really sketchy, but she certainly understood what was happening. She immediately processed a claim for us and left a nice message to say she had done so. I was so thankful that she initiated the claim and the next day we were able to get things rolling. I just wanted to make sure my thanks were given to Thiel Insurance and Cindy for quick action. Sincerely, The Pergande Family
Mitchell O.
2 weeks ago
Brielle P.
2 weeks ago
Amanda was lovely to work with! I needed help changing my car insurance and she was able to guide me through the whole process and put together a quote for me that was exactly what I needed. I appreciate her kindness in answering all of my questions. I would highly recommend working with her!
Kristin M.
3 weeks ago
I have had nothing but good experiences when I contact Thiel Insurance. My questions are always promptly answered, and in a way that I can understand. I will never go back to trying to find insurance by myself off the Internet!
Nathan S.
3 weeks ago
Chloe was a consummate professional from start to finish. As a first-time homeowner, I knew I needed a homeowner’s insurance policy. Chloe not only helped me get a homeowner’s policy but also helped me to bundle that policy with a new auto policy and also an umbrella policy get better rates one each while also helping me cancel my renters insurance on my prior policy. Chloe also assisted in communications with my lender institution. It truly was a one-stop shop. Chloe communicated with me every step of the way, was always willing to answer questions, and provided frequent updates. She made purchasing insurance easy. I would easily recommend her services to others.
James S.
4 weeks ago
Teresa Van L.
1 month ago
I have had Thiel home and auto insurance for about 10 years. Their customer service has been warm, friendly, and very helpful. When our condo insurance rates kept going up, I knew Thiel insurance could help. Hunter was able to find some alternative providers and now we are saving thousands a year. That has made our HOA very happy!
Paeton Van A.
1 month ago
Amanda was incredibly helpful finding the right plan for my needs during a very busy week. She worked hard behind the scenes for me and was able to meet my tight deadline and work with my schedule to get everything signed in time.
Ryan T.
1 month ago
Hunter was extremely helpful for setting up my general liability and workers comp insurance for my home services business. He answered all of my questions and made the whole process extremely simple and easy. I highly recommend Hunter and Thiel Insurance Group
Kaleb W.
1 month ago
Amanda was very quick to respond in all aspects of this process. I was taken care of and appreciate it very much.
Savanna
1 month ago
Fast, simple, and easy from start to finish. I ended up with more coverage for a better price. Couldn’t have asked for a better experience.
Michael N.
1 month ago
Awesome company to work with, professional and easy to get setup with business insurance. Will definitely recommend to others and will continue to work with.
amy T.
1 month ago
Hunter Thiel did a great job helping me with insurance. It was a smooth process and he helped me save money too
Landon M.
1 month ago
I reached out to Thiel for a business insurance quote, utilizing the website contact form, and I received a phone call from Hunter within an hour or two. Hunter was very informative with the various options available and once I provided some additional information, he was able to give me a verbal quote that we finalized a few days later with an in-person meeting. I was impressed with the response time and how quickly we were able to move through the process. Hunter and the rest of the Thiel staff are also very friendly and easy to communicate with. I had done some previous research on average prices and coverage amounts for my line of business (excavation contractor), and felt like the prices quoted were fair, especially with the amount of coverage that Thiel is able to provide. All in all, it has been a great experience so far and I would highly recommend them to other potential customers.
ben D.
2 months ago
Saved me 7000 on my trucking insurance!!
Jeff M.
2 months ago
Hunter Thiel was absolutely great to work with. He made the process of getting new home and auto insurance extremely easy and straightforward, and he also helped me get life insurance set up. He took the time to explain everything clearly, answered all of my questions, and made sure I understood exactly what I was getting. What really stood out to me was how responsive and helpful Hunter was throughout the entire process. I never felt pressured or like I was just another policy. He actually took the time to understand what I needed and made sure I was properly covered while still getting me a great value. I’d highly recommend Hunter to anyone looking for an insurance agent. Professional, knowledgeable, easy to work with, and genuinely cares about his clients. Great experience all around!
TM S.
2 months ago
Amanda made this process a breeze. From responding to my request for a quote, to walking me through the information and finalizing it all. It was so much easier than I expected. Thank you Amanda!!!
TA K.
2 months ago
I wish I could give them 10 stars... gave EXCEPTIONAL help post Tornado damage with our policy. So grateful for a company that is really there for people. THANK YOU
Tim N.
2 months ago
Mason is a star ⭐
Patrick S.
2 months ago
Rheda S.
2 months ago
Did a full coverage review. Hunter was thoroughly, professional and great to work with

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Thiel Insurance Group, LLC

An independent insurance agency serving the Fox Valley since 1960. Thiel Insurance Group, LLC BBB Business Review

Appleton Location

Thiel Insurance Group, LLC
620 N. Richmond St
Appleton, WI 54911
Phone: 920-739-6241
Fax: 920-739-3591

Kimberly Location

Thiel Insurance Group, LLC
122 W. Kimberly Ave
Kimberly, WI 54136
Phone: 920-788-4131 
Toll-Free: 866-788-4131 
Fax: 920-788-6795

Hours

Mon – Thur:
8:00 – 5:00
Friday 8:00 – 3:00
Saturday and Sunday Closed
Most Anytime by Appointment

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