Appleton

As you may have already read on the About page of our site, Thiel Insurance Group has been serving the Fox Valley for more than 50-years. With offices in Appleton and Kimberly, our agency serves communities throughout the Fox Valley including: Neenah, Menasha, Combined Locks, Grand Chute, Greenville, and Kaukauna.

In addition to being a business in the Fox Valley, we live here as well. Thiel Insurance Group employees are active supporters of many schools, churches, and groups.

Address

620 N Richmond St
Appleton, WI 54911

Phone

Phone: 920-739-6241
Text: 920-739-6241
Fax: 920-739-3591

Email

General Inquiry: sthiel@thielinsurancegroup.com

Hours of Operation

Monday – Friday: 8:30 – 5:00
Saturday and Sunday Closed
Most Anytime by Appointment

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Thiel Insurance Group, LLC

5.0

Based on 266 reviews

Molly P.

19:54 29 Jul 21

Clayton T.

19:00 29 Jul 21

Jesse B.

15:13 29 Jul 21

Daniel R.

22:28 27 Jul 21

Working with Hunter at Thiel Insurance Group has been great! Hunter is very professional, timely, and helped guide us through the process of switching insurance, all while making it as simple as possible for us. Highly recommend Hunter and the Thiel Insurance Group for any of your insurance needs!

Cody G.

20:40 26 Jul 21

We loved working with Stacey and Hunter. We just moved to the area from it off state and purchased our first home so all of the homeowners insurance stuff was completely over our heads. Hunter and Stacey helped us navigate thru that and then we're able to add or vehicles and save us a lot of money each month and for more coverage than we previously had. I'd highly recommend this agency to anyone

Hodag M.

20:04 26 Jul 21

EXCELLENT CUSTOMER SERVICE 👌 .

Michelle D.

19:58 26 Jul 21

Hunter by far is one of the best people to work with, everything is straight forward and easy! Highly recommend.

Faith T.

18:59 26 Jul 21

Hunter by far is one of the best people to work with, everything is straight forward and easy! Highly recommend for simplicity and peace of mind.

Nathan T.

16:23 23 Jul 21

Thanks Leah Kern for all your help in getting our insurance needs met. We were able to not only save some money, but also get better coverage. She was extremely quick to respond to all our questions, knowledgeable on the product and even suggested extra coverage for our finished basement that we didn't even know existed. She explained things well and got us the best coverage for the best price.

Stephanie R.

14:46 23 Jul 21

Hunter and everyone at Thiel insurance have always been very kind, understanding, and reasonable with everything I've ever needed done. They are always my first call when I need anything insured.

Zac G.

23:50 22 Jul 21

I’ve known the Thiel family since I moved into the neighborhood in 2001. Very kind, genuine family. Have been servicing my family with insurance for years. Highly recommend to anyone looking to switch! I personally work with Hunter and he is great! Very friendly and professional. Respond time is quick.

Stefanie F.

20:05 22 Jul 21

Before today i was paying for insurance but didn’t know what I was paying for. I really like how Boyd and Hunter explained coverages to me in simple terms and saved my wife and I money while increasing coverages.

bugali U.

17:03 22 Jul 21

Staff is always friendly and very helpful. Company goes out of their way to show their thanks. Won't be changing my insurance team anytime soon.

Nikki P.

19:30 21 Jul 21

Great follow up, patient, good customer service

Stephanie C.

18:08 21 Jul 21

Joe B.

19:52 20 Jul 21

I had the opportunity to work with Kim the last few days, she was able to help me recoup some insurance money and it wasn't a small amount. She kept the line of communication open while she worked with the insurance company. I will say that no matter who you work with at Thiel, they are consistent with the top notch service they provide and it says alot on how long I have been working with the same company based on their wonderful staff. You can go anywhere for insurance, but you can't just go anywhere for good customer experience.

Allison De J.

18:30 15 Jul 21

Very friendly and helpful staff. Nice people to work with.

Karen H.

15:11 15 Jul 21

We've been loyal customers to our previous insurance company for 15+ years and never shopped around as it was a little nerve wrecking to think about. Leah with Thiel Insurance Group made the process easy to understand, provided effective and timely communication, and laid out detailed comparisons to ease our mind that we had the right amount of coverage at the best price. She was available 24/7, very knowledgeable, and helped us make sense of what the difference in policies meant for us. I highly recommend reaching out to Leah for any of your insurance needs!!Thanks again Leah!!

Zachary B.

00:34 15 Jul 21

Thourough review, increased coverage and saved on premiums!

David T.

17:30 08 Jul 21

I wanted to make certain that you were aware that Carrie Churchwell provided outstanding service to the Waddell Family!Carrie called me to inform me that AAA had not received payment recently. I shared our frustration with her that AAA would not allow all policies to be bundled and paid on a standard plan. All the abnormal dates were the reason for late payments. She called days later stating that she found a lower cost option with similar coverage that would allow bundled payments. I appreciate Carrie's efforts to help solve this issue for us. It exceeded my expectations!Thanks again for being our insurance partners. Ben and Marie Waddell

Ben W.

17:55 02 Jul 21

Thiel Insurance Group provides excellent knowledge, customer service, and professionalism with all their product lines. Our family has used Thiel Insurance exclusively for our home, cars, snowmobiles, and now our new boat. Highly recommend! Tom

Tom M.

15:10 25 Jun 21

Ross N

10:28 25 Jun 21

Highly recommend Thiel Insurance!

Nathan R.

02:50 17 Jun 21

I’ve been assisted by 3 different people at Thiel for various reasons and each one has been super friendly, professional, and knowledgeable. I also think my auto policy was fairly priced. I definitely recommend this agency.

Etta G.

15:11 09 Jun 21

Liz L.

21:15 24 May 21

Very helpful. Everyone I have worked with always had my best interest in mind. They were able to get me information quickly and effectively. Great people with great values.

Mason F.

20:34 24 May 21

We've been with Thiel Insurance for years. Patty is my go to person. She helped us get better coverage at a better price. It's a pleasure to work with her. She's so knowledgeable and happy. Thanks Patty. Ann Evers

Jim & Ann E.

12:27 22 May 21

Patty helped us save so much money and get better coverage. I was so happy to have her help. Thank you Patty. Great Job!!!! Ann Evers

Ann E.

12:24 22 May 21

We can't say enough good things about our dealings with Thiel Insurance Group! We have been with them for many years and they always go above and beyond to assist in any way they can. They are proactive in reviewing our policies each year to make sure we are getting the best deal for our money. Working with Lisa and Patty, in particular, is like working with a good friend. They are both professional, friendly and helpful, and make it clear they appreciate our business. Thank you, William and Cathy Farr

William F.

22:10 19 May 21

I have nothing but good to say about the whole team at Badger Mutual Insurance. I'd like to give a special "Thank you" to Patty from the Appleton office. She is so kind and helpful I truly felt blessed to have her working on our behalf. All my concerns were resolved almost immediately.

John T.

16:28 13 May 21

I highly recommend calling these folks. They are passionate about saving customers money, and they care about what insurance you actually need. I felt no pressure to buy with them on the spot.I called 5 or 6 different insurance companies for quotes. I should have called Thiel first. Hunter was very thorough, professional, and patient. He also got me a better deal than any other place I called.

BJ R.

15:20 04 May 21

We needed to get a claim re-opened to get some repair work finished. Lisa was very helpful in getting that completed.

David L.

16:58 24 Apr 21

They are always very helpful and work quickly, we have been with them for 10 years. We are very satisfied with your service.

Lance H.

21:42 22 Apr 21

Patty is always super responsive and has been a huge help to us! We have our condo, boat and car insurance with them!

Cami H

19:52 22 Apr 21

They clearly explain what is covered and what isn't and provide options if necessary. They take the guesswork out of insurance and are easy to call when you need to file a claim.

Dan J.

15:16 22 Apr 21

Team Theil takes the sting out of paying out for insurance! They are so absolutely down to earth / friendly and are always looking out for your best interest. You won't be disappointed in their service.

Trista R.

15:11 22 Apr 21

Thiel Insurance has been great to my family.

Melissa D.

15:02 22 Apr 21

Patty is an insurance expert! They do it all! Very professional!

Bradley R.

19:52 20 Apr 21

It was so easy getting insurance through them. I haven't had insurance in almost 3 years and my price wasn't as bad as I thought it would be. Hunter was great with everything.

Tina T.

18:39 20 Apr 21

Highly recommend working with Hunter Thiel, he’s always been very professional and has always been one to respond quickly to inquiries, concerns, and claims.

Kaylee V.

20:46 19 Apr 21

Carrie is so responsive and always willing to take my numerous calls or emails - if it’s a quick quote for a new outdoor toy (ATV, boat, etc), a question or two regarding our male teen driver, watching out for the best rates or directing us thru the right types of coverage - Carrie always seems to know the right path.

Sara C.

22:52 07 Apr 21

Thiel is awesome to work with. Hunter has made things very easy for me, with rapid response and quick to get things done for me. Couldn’t go anywhere else for insurance!

Brandon H.

22:32 06 Apr 21

Thiel Insurance has been a long time supporter of Grand Chute Baseball as a team and sign sponsor. We really appreciate when local businesses help local programs for kids. Without great sponsors we could not have successful youth sports leagues in our communities. Thank you Thiel Insurance!

Andrew H.

14:01 05 Apr 21

Great customer service. Personalize service when finding a replacement life insurance policy. I trust these folks with all my insurance needs. They're looking out for my best interests, and I appreciate working with them.

Joe Van D.

19:52 02 Apr 21

I am a person that gets distracted very easily when we have so much going on in our lives. We recently purchased a boat and calling to get insurance slipped my mind. My husband was picking the boat up in the evening and it was almost 3pm. I called and Stacey and another group member worked together to make sure we had coverage before we hauled the boat away. They are amazing. Even though I had the info days before and waited until hours before pickup, they never seemed inconvenienced. Everyone is so helpful when questions arise. They are quick to responding to emails and phone calls, which is much appreciated when you are on a timeline. Thank you Thiel Insurance Group for always being so friendly as well. I would definitely recommend them to people looking for Insurance.

Mindy M.

19:03 02 Apr 21

I called all over the fox valley for my car insurance got many different quotes.. Hunter Theil was able to find me insurance at a great rate with great coverage in a timely manner ... very happy I decided to work with Thiel Insurance GroupThanks Hunter

Cole L.

16:05 02 Apr 21

Jackie J.

19:00 01 Apr 21

Hunter always takes care of me and go’s above and beyond every time! 10/10 would recommend Thiel Insurance Group

Jacob D.

02:14 30 Mar 21

Local company that has been around for generations. Very professional and always respond very quickly to inquiries, concerns, and claims you may have. Also always looking for ways for you to save money.

Cindy R.

03:01 24 Mar 21

Great company, great customer service and great Employees. I worked with Hunter and he is always more than willing to answer any questions I may have no matter what time of day it is. Everyone is always so welcoming and I love the atmosphere.

Anissa B.

19:11 23 Mar 21

Inquired about insurance coverage...not only did they get me covered QUICKLY but they found the best deal for my needs as well! Very satisfied!

Wisco S.

18:41 22 Mar 21

These people are experts and definitely have your best interests in mind! Highly recommend.

Collin P.

18:07 22 Mar 21

I cannot recommend Thiel Insurance Group enough. They are very responsive and take care of all your questions when it comes to insurance. I want to especially thank Mel for her expert guidance in the process of changing insurance for my home and auto. Also everyone I deal with at Thiel insurance is fantastic!

Brian B.

18:03 19 Mar 21

I've been working with Thiel Insurance Group for MANY years. They are always courteous, responsive, and helpful with anything I've needed over the years. Highly recommended!

Jeffrey R.

21:57 18 Mar 21

Patty Weber was a joy to work with and saved me money on a much better policy than I first had. Highly recommend her services.

Jerry J.

22:11 17 Mar 21

Hunter and the crew at thiel insurance group are some of the best people i have ever worked with for my insurance needs. I will never go anywhere else again!!!! Highly recommend

Michael V.

15:19 16 Mar 21

Caring and friendly people Interested in getting you the right insurance at the right price

Russ J.

17:40 12 Mar 21

Have all 4 vehicles plus are Utv through them nothing but A+ customer service 😀

Michelle Phillips D.

22:11 10 Mar 21

Working with Thiel Insurance is very easy. They are responsive, professional and thorough. They always offer options so the client can choose what works best and fits their needs.

Jeff R.

18:37 09 Mar 21

Hunter Thiel is great to work with! Super knowledgeable and very professional. I recommend using Thiel insurance to all my friends and family! Great job Hunter!

paige D.

18:41 06 Mar 21

My husband and I have been with Thiel Insurance Group, LLC for many, many years. Simply put, they're the best at what they do.Over these many years, the level of customer service has never wavered. The staff knows us by name and has always worked to insure we have the best coverage possible.In short, if you want to feel like you're working with old friends who genuinely care about your needs, I have and will continue to recommend Thiel Insurance Group, LLC over and over again!!

Shawn Enders - C.

08:57 04 Mar 21

Jerry Z.

15:06 03 Mar 21

Betty

17:09 26 Feb 21

Hunter was very professional and answered all my questions, explained my policy to me and made me aware of upcoming credits and savings. Thank you

Derrique B.

20:15 24 Feb 21

My fiancé and I have been discussing changing our insurance situation, and Hunter went above and beyond to provide us more than we could have asked for. We received quick responses that were directed at our needs along with competitive price.

Marissa K.

14:36 23 Feb 21

Phone calls go very smoothly, and they give explicit instructions. Items are sent promptly.

Isaac B.

20:39 22 Feb 21

Great place to find your insurance needs. Give them a call... very easy to work with.

Jeffrey M.

23:24 12 Feb 21

Mimi

21:29 11 Feb 21

Jerry N.

20:47 11 Feb 21

Great Team and they are always very helpful!

Jeneane Cook S.

18:27 11 Feb 21

I had a great experience with Thiel Insurance! I worked with Hunter who helped set up my new policy and made the process easy to understand. He was knowledgeable and helped find me the best rates. I would definitely recommend this agency!

Lauren H.

17:29 03 Feb 21

Stacey and her crew helped me out on a rough claim I was having a hard time with. In the end their help came out better then expected!

joesesDss, saw a. GT L.

15:42 21 Jan 21

Love being able to talk to a real person and not an automated message. Thiel insurance group (Hunter specifically) is easy to work with, reliable, and saving me money 😁

Jake L.

17:34 19 Jan 21

I was very impressed with the professional and quick response for getting my insurance set up and my old policy reviewed and quickly changed. Hunter was very friendly and helpful.

Deirdre R.

21:12 08 Jan 21

I just got off the phone with Hunter Thiel and he was great to work with! Not only did he cut my quote that I had gotten from American family in half and double my coverage, he also was super personable and honest about what I needed.Great to work with and will go back in the future as well! Highly recommend !

Elijah W.

17:31 05 Jan 21

Thanks to Hunter & Lisa both for being outstanding and for following up in every way to meet my Auto Insurance needs especially during these un-easy times, I will be referring both friends and family....

Lonzo D.

22:40 13 Nov 20

Auto InsuranceReasonable prices ..

Michael A.

04:26 10 Nov 20

Have had Thiel Insurance for years Friendly helpful agents

Sharon H.

13:22 28 Oct 20

Scott E.

15:14 25 Oct 20

Patty has been great to work with! She was able to rewrite our Progressive Auto Ins. policy to include a lot more coverage for not a ton of extra money. She was also very patient and thoroughly explained the importance of different options available to us.

Jessica S.

18:41 23 Oct 20

Jessica S.

18:41 23 Oct 20

Best Insurance Agency I have ever done business with, bar none!

David M.

17:00 07 Oct 20

We are just getting started but so far so goog.

Michael K.

18:55 14 Sep 20

Thiel Insurance was responsive, professional and innovative on meeting with us during these socially distant times. They did a thorough search to find us the best value, that not only saved us money but gave us much more coverage and value! We highly recommend working with them.

Nancy K.

01:05 21 Aug 20

A rare treat...This insurance agency answers the telephone! Hunter Thiel took my call, and walked me through the application/quote process, and in moments had offered solutions to my auto and renter insurance needs.As an Independent Agent, Hunter was able to survey several insurance companies to ensure I received the best coverage, at the highest limits possible and all at a competitive rate.I recommend calling Thiel Insurance - a family owned and operated business with knowledgeable agents like Hunter and Stacey, and responsive, friendly service while finding solutions to set your mind at ease!

Darin K.

21:50 10 Aug 20

My husband and I are just about to close on our new home. I called Thiel Insurance Group a couple of weeks ago to set everything in motion for our upcoming move. I worked with Patty and she is absolutely fabulous! Even when my mortgage company dropped the ball and we had to switch the closing one day out, Patty never skipped a beat! She got everything taken care of so that I could breathe...at least for now! Always wonderful and responsive service from Thiel Insurance Group. I would not hesitate to recommend them. Thank you for all you do :)

Angela S.

20:28 28 Jul 20

My experience was absolutely fantastic. My agent (Patty) noticed that I would save a large amount by switching companies due to the discounts they offered. She made the process as easy and seamless as possible. She was also incredibly helpful and quick to respond whenever I had a question about anything. Would absolutely recommend Thiel, and especially their agent Patty Weber to anyone looking to save on insurance.

Marshall C.

21:28 21 Jul 20

Had a check go to the wrong account or something of the sort (insurance sent me another bill timestamped 2 days after the check cleared). Thiel was awesome about following up on that and making sure the issue was taken care of. Every time I've needed something they've always been there and helped me out in a timely fashion.

Alex H.

18:49 15 Jul 20

Everyone we have worked with at Thiel has gone out of their way to make sure we are getting our best options. They truly put the customer first!

Brooke B.

16:48 11 Jul 20

Amy M.

16:58 08 Jul 20

They made it super quick and easy to get my insurance and responded quickly with any questions I had

Matt T.

15:21 08 Jul 20

We have been with the Thiel Agency for over 44 years as we moved around the state. Outstanding service with the right policies at great prices. Stacey is also fantastic on keeping our “seasonal toys” insured at the right times of the year. We always recommend the Thiel Agency.Tom WiesnerGreen Bay WI

Tom W.

13:47 07 Jul 20

First of all, I want to thank Theil Insurance Group for their services. If I can give them more than 5 stars I would. I have very good experience with this agent and very satisfied with their services. They help me find low price for car insurance and answer any questions that I had.

Padee V.

00:12 17 Jun 20

Always a friendly experience , great people to help you get great prices

Chad V.

18:09 01 Jun 20

Even though they weren't able to help me directly they were very helpful with advise and even pointing me to other options. I will be doing business with them in the future.

Rick R.

21:49 21 May 20

I have nothing but great experiences with Theil. My son was in a car accident a week and a half ago and everything from filing the claim, tow reimbursement, car rental and getting the best quotes on coverage of his new vehichle was so easy and quick!! I would highly recommend Theil Insuranace Group.

Jami W.

21:02 13 May 20

They were quick to get us our quote and talked through any questions we had.

mark S.

11:58 01 May 20

Excellent customer service that anticipates your needs!

Sara D.

20:00 10 Apr 20

By far the best insurance group. Caring people and are always available to help in any situation. Couldn’t be happier with them!

Dave R.

00:43 26 Feb 20

Thiel Insurance Group, LLC. is very easy to work with. Their team is friendly, and they always ensure you get the best price. Plus, they follow-up with you well before your renewal period to ensure there are no gaps in coverage. I would recommend working with them, especially opposed to national insurance agents that (typically) don't treat you as well. Local insurance providers like Thiel offer great personalized benefits to their customers. They are very easy to get a hold of, and always follow-up within a good time frame.

Julia F.

23:48 25 Feb 20

Jeff N.

13:07 11 Feb 20

Thiel Insurance (Patty Weber) has done it again! Patty graciously reviewed our insurance polices and found better coverage added an umbrella policy and was able to save us $768 a year. She is always great to work with; very thorough, asks great questions, is always concerned we get what we need and is never pushy. I always recommend Thiel to all my family and friends! Thiel Insurance is amazing!

Dawn U.

16:05 06 Feb 20

Easy to work with

Loren O.

20:42 25 Jan 20

Stacy, Cindy and the entire team are super helpful. They helped me find the best rates and the customer service is off the charts! Thank you!

Wendy G.

20:54 22 Jan 20

Cyndi M.

22:13 20 Dec 19

First time I ever dealt with collecting from a insurance company and had no issues. Service was great and took care 100 % of all damage that was allowed under policy.

Bruce H.

13:26 20 Dec 19

We've been with Thiel for as long as I can recall. Why? Because they always find us the best coverage for the best prices - but what really sets them apart is the extra attention they give to our every need. They stay on top of it and let us know when we could get a better deal. The best customer service around! I wouldn't go anywhere else.

Anna E.

04:55 20 Dec 19

They are very responsive and find coverage for your needs quickly and easily

Nate P.

18:53 14 Dec 19

I have got to give Appleton an extra great review especially since they have been dealing with my insurance needs for many many years and I am not the easiest person to deal with. Patty got stuck with my new car purchase this time and so many changes that I can not help but admire this women's patience and kindness on top of always getting things right. Patty Weber you are the best.

Lynn T.

19:33 05 Nov 19

There there for me always.

Lynn J T.

03:53 02 Nov 19

Angela *

21:26 12 Oct 19

Jeremy B.

02:47 02 Oct 19

Patty at Thiel Insurance is very knowledgeable and her customer service is top notch! Thiel Insurance explores all avenues for you and looks for the best options for you! I would highly recommend using them!

Gary T.

02:31 30 Sep 19

Patty was awesome as usual. She even suggested re-rating our policy mid year, just after my daughter turns 25 because it should be a big decrease in the premium then instead of waiting until renewal. She is always so patient with all my questions.

Christine W.

21:51 18 Sep 19

I have never worked with better people. They make you their priority, treat you like family, and find the best options for you.Seriously guys, thank you.

Parker S.

18:49 06 Sep 19

We had Thiel insurance tor many years.we been so happy.they are wonderful to work with, and They will help you to find a good plan for you. And they’re always there when you need them.

Diane S.

22:13 14 Aug 19

Matt S.

22:21 29 Jul 19

Everyone we have worked with at Thiel is so helpful! They make everything so easy and take care of everything for us. We go to them with all our insurance needs! We very highly recommend!

Chelsea G.

03:21 20 Jul 19

We have been working with Patty as we sell our home and move to a duplex.
She found us a great deal on our autos and also our renters insurance .
We couldn’t be more pleased with the attention she paid to our needs.
Highly recommend Thiel Ins for all your needs

Margie R.

02:43 12 Jun 19

My family has been working with Patty at Thiel Insurance for as long as I can remember. When I moved to Madison in 2006 I couldn't imagine changing. Patty has made my life easier and continues to be a wonderful resource. I appreciate Patty and the Thiel team for being available and welcoming every time I call.

Erin L.

15:13 21 May 19

I have been a client of the Thiel Insurance Group since 2007. I am very happy with Boyd’s recommendations for my home, auto, and life insurance. His front office staff is always friendly and helpful. 5 out of 5 stars!!

Josh W.

12:02 30 Apr 19

We have been working with Thiel insurance for many years now and have always been grateful for their help and recommendations. We were recently extremely both impressed and grateful for the way they “went to bat” for us after our insurance carrier decided to drop us. Boyd personally got in touch with our carrier to fight for us! So appreciative of his knowledge and willingness to help!! Highly recommend this group!!

Sarah V.

20:06 18 Apr 19

Have always had very prompt service for any problems or questions we had. Doesn't matter who we speak with all are very knowledgeable. We feel very confident with the Thiel Insurance Group.

Lola S.

01:27 02 Apr 19

Outstanding service, great personal attention and a customized approach that is second to none. I was so impressed with the personal care I got and how quickly things were taken care of for me!

Jolie K.

01:27 02 Apr 19

They are very helpful and super nice. I have recommended plenty of friends and got the same responses

T.j. G.

00:45 02 Apr 19

great people great service

Zac G.

00:33 02 Apr 19

They are super helpful and have great customer service

Bryce G.

00:30 02 Apr 19

Thiel insurance group does an amazing job! I have never work with an insurance company that PROACTIVELY shops rates for you to make sure your rates are competitive and coverage is adequate! Very friendly support staff as well and always answers questions! Highly recommend Boyd and Stacey!!!

Elizabeth G.

00:26 02 Apr 19

Boyd and Stacey and staff are fantastic!!! Great service and excellent company 5 star rating !

Casey B.

23:00 01 Apr 19

Boyd and staff have always been responsive to our needs. They try to make the whole process easy for us and to our benefit.

John B.

17:19 26 Mar 19

My family loves Theil Insurance Group, they always make the changes for new cars quick and easy. They also make sure you have insurance card when you pick up the new vehicle too! We are so grateful for how quick and easy they make all of our needs go and for always looking out for our best interest!! Such a great place to have our insurance through!! Thank you Theil Insurance Group!!!

Chrisee R.

12:18 24 Jan 19

they take care of you every time for anything you need -- very good group of people!

Renee Jeff V.

13:13 21 Dec 18

Have been with them on and off for years...great service

Melissa D.

19:50 20 Dec 18

They really work their hardest to find you reasonable insurance. Good insurance. They talk to you like you are their friend. Great support staff.

Vicky Wichman Y.

18:50 19 Nov 18

Very knowledgeable employees, with strong leadership.

Elisabeth T.

14:19 19 Nov 18

They have excellent Customer support!

Jayne K.

14:16 19 Oct 18

this is an insurance company that takes the time to listen and gets the best premium rates around. Friendly staff and great offers for new clients

Katharine G.

12:28 22 Sep 18

Thank you Chris for helping me answer questions about our homeowners! Very professional, kind, and always has our best interest in mind. My father in law referred me to Thiel Insurance when I moved up to Appleton 6 years ago and I’m so glad he did! I had vehicle and renters insurance through AFam and Thiel was able to save me $40/month between the two policies! Thanks for being so kind and helpful!

Brooke M.

17:50 18 Sep 18

Always great service from Boyd and his team. My son just earned his Driver's License and we went in expecting a huge increase in our rates. With his wide portfolio of companies we walked out with only a $20 a month increase. Just amazing. Thanks Boyd!

John H.

12:29 15 Aug 18

Patty is great, I’ve called her last minute numerous times and she still made it happen. Makes things simple and is willing to go the extra mile.

Abe V.

20:10 06 Aug 18

Really great agency! They are always friendly and easy to talk to. They always have a welcoming feel every time I call in to make changes to my information or premium as if they are expecting my call.

Jason G.

19:32 27 Jul 18

Our family has always had good service with Thiel Insurance.

Cathy Van H.

14:38 25 Jun 18

Always helpful and meeting the needs of my auto/cycle/home owners insurance! Have had my business the last 15 years and will continue to!

Don P.

13:35 25 Jun 18

Best insurance company around. Friendly people and they cut my premiums in half with 5 times the coverage. Give them a try you wiill be amazed

Dan Kaufman S.

17:57 01 Jun 18

Lisa E.

13:50 30 Apr 18

Patty is simply the best! She shopped around for better rates for our auto and home in 2016 and she was able to lower our rates significantly and we were even able to add an umbrella for less than what we were paying for just auto and home. Outstanding customer service! When she answers the phone you can tell she has a smile on her face. She is so patient with me and makes sure that all of my questions are answered. I feel confident and secure with Thiel!

Kerri J.

15:38 13 Apr 18

We have been clients of Thiel Insurance Group for many years and have had a great working relationship with them. Any time their is an issue they are right there to help get things back on track, smooth the road for us to continue moving in a forward motion again. Thiel carries all of our insurance, and we couldn't be more happy with the friendship, courtesy and service we receive.

Linda R.

14:37 27 Mar 18

Patty was very helpful in getting us a better rate plan for our vehicle and homeowners insurance. We have been with Thiel Insurance for more than 30 years and still get the friendliness and help that we got with Dave Thiel. Thank you.

Sherri I.

17:16 23 Feb 18

Awesome insurance company! Love talking to Patty and goes the extra mile to call back after hours.

Wendy V.

13:16 02 Dec 17

LOVE talking with Lisa, etc. in the Appleton office. They are efficient and always there with a smile in their voices. Would highly recommend. Have been a client for many, many years....except the one year I was dumb enough to go elsewhere. Came back the next year.

Jan E.

18:56 05 Nov 17

What a great company! Whenever I call with questions (which recently have been often due to changes in our family), I am greeted warmly, given thorough answers, and encouraged to call whenever I need to.Thiel Insurance is a pleasure to do business with!! Keep it up!!

Dawn L. W.

15:14 12 Sep 17

I've been working with Thiel insurance for several years now after a referral from my brother-in-law. I've found them very helpful. This year I asked for a review of my current coverage. They were quick with a return call and great information. I have recommended them to a number of people. Thank you!

Meg C.

19:04 18 Aug 17

Couldn't ask for a more professional and caring group. Mel and Gary have been AWESOME to work with and are always very personable. It's nice to have a company who not only cares about your business but also about you personally!

April P.

20:15 17 Aug 17

We have been with Thiel Insurance for 9 years. The service has been excellent. They went through some claims with us and never a moment of letting us getting frustrated. Awesome team.

Karen S.

01:19 26 Jul 17

They are always the most helpful and try their best to give you top notch service!!

Megan V.

04:17 03 Jul 17

Boyd, Mel, and Gary in Kimberly have been great people to know and work with throughout the many years that we have been working with them. They are very easy to work with, are easy to get a hold of, and are very helpful whenever a problem comes up.

Judi M.

01:49 26 Jun 17

Received new insurance after my daughter received her license. I asked so many questions and they were more than happy to answer. We also have a pit bull so our current insurers would not insure us any longer. They found us affordable coverage even though they were limited due to our sissy pit bull. They also took the time to sit with my daughter and discuss insurance, what to do if's. It was great for her to understand how the insurance works.

Amy M.

16:31 17 May 17

Jeremy B.

00:45 27 Apr 17

Have had Thiel Insurance since moving here 10 years ago and really appreciate how they take care of us and our insurance needs. This includes adding a low cost umbrella policy, dealing with insurance claims, keeping our rates low, and quick and easily adding new cars to the policy. Thanks for the great service!

Mark S.

02:03 01 Mar 17

I have had my Home and Auto with Thiel Insurance Group for over 34 years. The staff at Thiel Insurance value their commitment to customer service. I have never felt like a number to them as I would in a big name insurance company. They take time to explain my policies and always look for the best rates for me. Thanks Patty for all your help. Craig :)

Craig E.

02:38 31 Jan 17

not once but twice Thiel Insurance has come through for me. First there was an accident, my car wasn't 18 months old yet. Thiel had put replacement coverage on my car. The insurance company had called after my car was "in the shop" for almost 3 weeks to tell my they had totaled the car and were not offering much to settle. I called Thiel to see if my insurance would cover me in a borrowed car until I found a new car, they asked if they could call me back and when they did I was advised I would be in a rental car until my car was replaced. The insurance company tried to get around that by not totaling the car until after the 18 months were up. Thiel fought for me as the date of loss was before the 18 months were up. Thiel no longer represents that insurance company in part due to the issue.

Second time was hail damage to a new car, almost every panel was replaced and Thiel made sure to follow up with me to make sure I was happy with the repairs as well as to see if I had any questions.

I don't even look at other insurance companies due to the wonderful service I have received from Thiel Insurance Group

Barb L.

02:02 31 Jan 17

CurtisRenee S.

21:20 30 Jan 17

We have had our home and auto insurance with Thiel Insurance for many years. They treat us like family, with a genuine interest in providing us with the best products available at a fair price. I change vehicles often and they ALWAYS greet me with a smile and a huge Thank-you! Thanks for all you do, Thiel Insurance team!

Dennis C.

19:25 30 Jan 17

We've been Thiel Insurance "fans" for 25 years and have always been extremely satisfied with their helpful, always professional service. What I've especially appreciated is how they will dig deep to find you the best deal, whether it's for our car or my wife's motorcycle. They leave no stone unturned in finding the best coverage at the lowest price. Great service, friendly people. What's not to love?

Rick P.

19:10 30 Jan 17

I have had my Home and Auto with Thiel Insurance Group for over 20 years. The staff at Thiel Insurance value their commitment to customer service. I have never felt like a number to them as I would in a big name insurance company. They take time to explain my policies and always look for the best rates for me. In the two times that I have had to submit claims over the years (1 house and 1 auto) the staff have been amazing!!! They made the claims process quite painless with the payouts being given in a timely manner.
I never have to worry because I know that the Thiel Insurance Group is in my corner for whatever life may bring me.

Kris S.

18:55 30 Jan 17

We have been with Thiel Agency for more than 25 years. They are always extremely helpful. I appreciate the follow-up calls/emails that I receive from them and the fact that they are always trying to get the best value for my dollar. Thank you for taking care of our home/auto insurance needs.

Debra O.

21:29 22 Dec 16

Mandie W.

18:57 17 Nov 16

Rachel C.

18:21 17 Nov 16

I worked with Stacey and she was very helpful explaining what options were available to me. She shopped my policy around and found great discounts for me. Very helpful for a recent college graduate like myself to save some money on renters and car insurance!

Matt S.

21:04 04 Oct 16

Greg J.

15:11 22 Mar 16

Kay L.

22:44 19 May 15

The team is knowledgeable, answers questions in a timely manner, and has always been able to find the right fit for our insurance needs.

Carolyn Nelson S.

01:12 31 Mar 15

Jerry N.

02:39 27 Mar 15

We use the Kimberly office and they have given us excellent service.

Cindy K.

21:45 26 Mar 15

I've been with the Thiel Insurance Agency for over 40 years and everyone there has always been great to work with, beginning with Brad's Dad, Dave. They always look for what is best for us to ensure that our rates are kept as low as possible and yet still gives us the coverage we should have. I've been to both the Appleton and Kimberly offices and have always been treated like I'm a member of the family.

Judy S.

18:22 26 Mar 15

I am so very thankful for Thiel Insurance, LLC for their excellent personalized service, expertise in being very knowledgeable about all kinds of different insurance coverage's and in finding me just the right insurance coverage fit for me.

I would like to highly recommend them to anyone looking for various insurance coverage's. They are a very good personalized insurance group. Having an excellent agent Boyd Thiel and his very talented, caring and highly qualified staff, Gary and Mel!

I just love the little thoughtful company perk gifts given to me during my scheduled appointment,my favorite of these gifts is their company pen with a stylist on the end of this pen to be used for my I-Phone in my communication use. How nice!

Have a blessed day to Thiel Insurance Group, LLC and your wonderful staff!

Judy Uitenbroek

Judy U.

20:33 19 Mar 15

We are so thankful for Boyd and all the support staff at Theil Insuranc Group. When we consider all the companies we work with (not just insurance) we have the most positive experiences with Thiel Insurance Group. Boyd goes the extra mile to ensure our needs are met - he has exceeded our expectations with our home, vehicle, and life insurance. Thank you to the entire team!

Tabitha U.

20:50 24 Feb 15

Boyd is great to work with. He's always able to be flexible and work with our crazy schedules and he takes the time to answer our questions. It's never a rush. Wouldn't go anywhere else!

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