Carrie Churchwell

Contact information

Office: 920-788-4131
Email: carriec@thielinsurancegroup.com

Stacy, Cindy and the entire team are super helpful. They helped me find the best rates and the customer service is off the charts! Thank you!

Wendy G.

20:54 22 Jan 20

Cyndi M.

22:13 20 Dec 19

First time I ever dealt with collecting from a insurance company and had no issues. Service was great and took care 100 % of all damage that was allowed under policy.

Bruce H.

13:26 20 Dec 19

We've been with Thiel for as long as I can recall. Why? Because they always find us the best coverage for the best prices - but what really sets them apart is the extra attention they give to our every need. They stay on top of it and let us know when we could get a better deal. The best customer service around! I wouldn't go anywhere else.

Anna E.

04:55 20 Dec 19

I’ve been with Thiel Insurance for years. Great service!

Melissa D.

23:30 19 Dec 19

the only insurance company I ever recommend for my buyers and sellers because I trust in them to handle my insurance needs

Nan B.

22:38 19 Dec 19

They are very responsive and find coverage for your needs quickly and easily

Nate P.

18:53 14 Dec 19

I have got to give Appleton an extra great review especially since they have been dealing with my insurance needs for many many years and I am not the easiest person to deal with. Patty got stuck with my new car purchase this time and so many changes that I can not help but admire this women's patience and kindness on top of always getting things right. Patty Weber you are the best.

Lynn T.

19:33 05 Nov 19

There there for me always.

Lynn J T.

03:53 02 Nov 19

Fantastic people to work with!

Nathan H.

02:46 17 Oct 19

Angela *

21:26 12 Oct 19

Friendly

Erv F.

18:19 06 Oct 19

Jeremy B.

02:47 02 Oct 19

Patty at Thiel Insurance is very knowledgeable and her customer service is top notch! Thiel Insurance explores all avenues for you and looks for the best options for you! I would highly recommend using them!

Gary T.

02:31 30 Sep 19

Patty was awesome as usual. She even suggested re-rating our policy mid year, just after my daughter turns 25 because it should be a big decrease in the premium then instead of waiting until renewal. She is always so patient with all my questions.

Christine W.

21:51 18 Sep 19

I have never worked with better people. They make you their priority, treat you like family, and find the best options for you. Seriously guys, thank you.

Parker S.

18:49 06 Sep 19

I have never worked with better people. They make you their priority, treat you like family, and find the best options for you. Seriously guys, thank you.

Parker S.

18:47 06 Sep 19

Always a friendly experience , great people to help you get great places

Chad V.

20:25 05 Sep 19

We had Thiel insurance tor many years.we been so happy.they are wonderful to work with, and They will help you to find a good plan for you. And they’re always there when you need them.

Diane S.

22:13 14 Aug 19

Not only is the service great, but the time was taken to help me find the best insurance for my budget. I have been a customer for years and will always be one.

Judy K.

21:41 07 Aug 19

Matt S.

22:21 29 Jul 19

Everyone we have worked with at Thiel is so helpful! They make everything so easy and take care of everything for us. We go to them with all our insurance needs! We very highly recommend!

Chelsea G.

03:29 20 Jul 19

Everyone we have worked with at Thiel is so helpful! They make everything so easy and take care of everything for us. We go to them with all our insurance needs! We very highly recommend!

Chelsea G.

03:21 20 Jul 19

Patty was amazing to work with! I am new to the area, and she was able to help me find the best insurance deal for my needs; including helping me cancel my old policy.

Jessica M.

13:50 18 Jul 19

I've been working with Patty Weber at the Appleton office for many years. She's a pleasure to work with, and even saved me >$500 during my last renewal. Thank you! -- Dean Smith

Dean S.

18:47 16 Jul 19

Jeffrey M.

21:14 12 Jun 19

We have been working with Patty as we sell our home and move to a duplex.She found us a great deal on our autos and also our renters insurance .We couldn’t be more pleased with the attention she paid to our needs.Highly recommend Thiel Ins for all your needs

Margie R.

02:43 12 Jun 19

My family has been working with Patty at Thiel Insurance for as long as I can remember. When I moved to Madison in 2006 I couldn't imagine changing. Patty has made my life easier and continues to be a wonderful resource. I appreciate Patty and the Thiel team for being available and welcoming every time I call.

Erin K.

15:13 21 May 19

Thiel Insurance Group has been incredible to work with. As first time home buyers, they made the insurance process smooth and simple. When we purchased new cars, our agent, Mel got quotes out to us within hours. My husband and I feel well taken care of and like we are clients and friends, not numbers. We happily recommend them to anyone looking for an insurance agency.

Carolyn H.

00:20 03 May 19

I have been a client of the Thiel Insurance Group since 2007. I am very happy with Boyd’s recommendations for my home, auto, and life insurance. His front office staff is always friendly and helpful. 5 out of 5 stars!!

Josh W.

12:02 30 Apr 19

I have been a customer of Thiel Insurance for over 20 years. They are helpful and always reviewing insurance plans to make sure I am receiving the best coverage to fit my family needs. They also spent time with my children when they turn 16 to discuss safe driving. Friendly and family service.

Amy T.

01:25 22 Apr 19

Ida T.

04:14 20 Apr 19

We have been working with Thiel insurance for many years now and have always been grateful for their help and recommendations. We were recently extremely both impressed and grateful for the way they “went to bat” for us after our insurance carrier decided to drop us. Boyd personally got in touch with our carrier to fight for us! So appreciative of his knowledge and willingness to help!! Highly recommend this group!!

Sarah V.

20:06 18 Apr 19

Thiel employees 'always' pleasant and helpful.I believe them to be competitive in pricing. This comes froma customer who placed our insurance needs withGrandpa Dave Thiel many years ago and neverfelt the need to look elsewhere..... Len Rusch

Ellen Redfield R.

00:04 17 Apr 19

Great agency, very nice and friendly...Many options for competitive rates

Bill C.

19:50 09 Apr 19

This group of people always go above and beyond to make sure you're experience with them is pleasurable. They know there business and are very helpful.

Russ B.

13:13 02 Apr 19

Have always had very prompt service for any problems or questions we had. Doesn't matter who we speak with all are very knowledgeable. We feel very confident with the Thiel Insurance Group.

Lola S.

01:27 02 Apr 19

Outstanding service, great personal attention and a customized approach that is second to none. I was so impressed with the personal care I got and how quickly things were taken care of for me!

Jolly K.

01:27 02 Apr 19

They are very helpful and super nice. I have recommended plenty of friends and got the same responses

T.j. G.

00:45 02 Apr 19

Thiel insurance group has done an amazing job with my whole family’s insurance needs for over 30 years! I highly recommend them for all your home,car, boat and “toy” insurance needs! When the apartment building next to me burned down they called me on a weekend after hours to be sure my unit was not one that was affected! They are an amazing group of people.

Elizabeth G.

00:37 02 Apr 19

great people great service

Zac G.

00:33 02 Apr 19

They are super helpful and have great customer service

Bryce G.

00:30 02 Apr 19

Thiel insurance group does an amazing job! I have never work with an insurance company that PROACTIVELY shops rates for you to make sure your rates are competitive and coverage is adequate! Very friendly support staff as well and always answers questions! Highly recommend Boyd and Stacey!!!

Elizabeth G.

00:26 02 Apr 19

Boyd and Stacey and staff are fantastic!!! Great service and excellent company 5 star rating !

Casey B.

23:00 01 Apr 19

We have been very happy working with Boyd and his team. They respond quickly to emails and are proactively looking for the best deals without me asking. I highly recommend Thiel Insurance.

Kurt P.

00:01 29 Mar 19

Boyd and staff have always been responsive to our needs. They try to make the whole process easy for us and to our benefit.

John B.

17:19 26 Mar 19

great staff, very helpful, always there to help no matter what the issue, this is a Wonderful Ins Comp.

Jody J.

18:47 20 Mar 19

Willa M.

18:03 10 Mar 19

Patty Weber has consistently provided my family with excellent service. She has found us quality insurance products while looking to always save us money. Just what we want in an insurance representative. She is attentive to our requests and very timely with her responses. I'd rate her service as EXCELLENT.

Matthew S.

01:18 01 Mar 19

Karen C.

00:59 22 Feb 19

Jeff V.

16:09 21 Feb 19

My family loves Theil Insurance Group, they always make the changes for new cars quick and easy. They also make sure you have insurance card when you pick up the new vehicle too! We are so grateful for how quick and easy they make all of our needs go and for always looking out for our best interest!! Such a great place to have our insurance through!! Thank you Theil Insurance Group!!!

Chrisee R.

12:18 24 Jan 19

they take care of you every time for anything you need -- very good group of people!

Renee Jeff V.

13:13 21 Dec 18

When you have a problem call them that take care of it you can feel confident. they will resolve the issue

steve S.

23:17 20 Dec 18

The best of the best

steve S.

23:15 20 Dec 18

Brian H.

23:05 20 Dec 18

Have been with them on and off for years...great service

Missy D.

19:50 20 Dec 18

I have been a customer of Thiel Insurance group my entire adult life. They always work hard to make sure I'm getting the best rates and options for my family and our needs. They have helped us through the joys of having two new teen drivers, through buying and selling cars and recently with a new home purchase. They are quality people and always have the customers' best interest in mind!

Michele Y.

15:05 20 Nov 18

Jeff V.

14:34 20 Nov 18

Dennis G.

03:15 20 Nov 18

We have been with Thiel Insurance for many years and have always received exceptional service from them. Phone calls are returned promptly and we trust the information received is accurate. We have made family and friend referrals to Thiel Insurance Agency. Thank you

Dan J.

22:38 19 Nov 18

I've been with Thiel for YEARS!!! I usually work with Lisa who is GREAT!!!!! They all are friendly, helpful, and go the extra miles to ensure they are giving great service. I've actually shopped around to other insurance companies and Thiel manages to get me lower costs.

Jan E.

21:13 19 Nov 18

They really work their hardest to find you reasonable insurance. Good insurance. They talk to you like you are their friend. Great support staff.

Vicky Wichman Y.

18:50 19 Nov 18

Everyone is friendly and thorough

Brianna D.

14:20 19 Nov 18

Very knowledgeable employees, with strong leadership.

Elisabeth T.

14:19 19 Nov 18

We have been insuring with the Thiel Agency for about 8 years now and they have always been very helpful as well as knowledgeable when I've had questions. When I call, I get a person immediately instead of a machine. They have been very easy to work with.

Dale Vande W.

21:56 29 Oct 18

Michael P.

17:11 29 Oct 18

Thief insurance shops the market for you giving you exactly what you want.I went to them at a time when I was paying a very high rate because of a ticket and they found a much lower insurance at the same coverage.Im very thankful to this group of people there friendly knowledgeable and very helpful.They are a no brainer when shopping for insurance

Timothy E.

16:28 29 Oct 18

They have excellent Customer support!

Jayne K.

14:16 19 Oct 18

I spoke with Patty about my insurance and she was not only helpful, but very polite and kind as she walked me through every step! She explained to me different prices and didn't try to sell me any outrageous things that I wouldn't need. I would highly recommend choosing Thiel Insurance if you are looking for an insurance group to go with.

Grace S.

13:43 05 Oct 18

this is an insurance company that takes the time to listen and gets the best premium rates around. Friendly staff and great offers for new clients

Katharine G.

12:28 22 Sep 18

Patty and Stacey always go above and beyond, they have always worked to get me the best possible price on my insurance and are always willing to help if you have any questions or concerns.

Mitch J.

17:29 19 Sep 18

Thank you Chris for helping me answer questions about our homeowners! Very professional, kind, and always has our best interest in mind. My father in law referred me to Thiel Insurance when I moved up to Appleton 6 years ago and I’m so glad he did! I had vehicle and renters insurance through AFam and Thiel was able to save me $40/month between the two policies! Thanks for being so kind and helpful!

Brooke M.

17:50 18 Sep 18

Our family has been with Thiel Insurance for over 30 years!!! Your team has been fantastic with answering questions and getting us immediate coverage or modifications when needed. As our family's needs have changed over the years, I never worry about getting the best and affordable life, home, renters, and auto insurance. Thanks for taking care of us :-)))

t3973

14:22 12 Sep 18

Patty is amazing!! Helped me insure two of my vehicles! Always felt like a priority and gave me the guidance i needed!! I would recommend Thiel in a heartbeat!

Katrina S.

22:47 08 Sep 18

Patty is amazing!! She is always up for a challenge and ready to help when needed! Love being able to get multiple suggestions and answers to my questions!! I definately feel like she is looking out for my best interest!!

Trina S.

02:18 23 Aug 18

Always great service from Boyd and his team. My son just earned his Driver's License and we went in expecting a huge increase in our rates. With his wide portfolio of companies we walked out with only a $20 a month increase. Just amazing. Thanks Boyd!

John H.

12:29 15 Aug 18

Excellent Customer Service. I've sent many others their way. Can't go wrong with Thiel Insurance. Seriously!

Mary B.

11:55 15 Aug 18

Thiel Ins. has always been topnotch in their service. Others should take lessons from Thiel Ins.

Tom and Jeanine S.

22:53 14 Aug 18

Patty is great, I’ve called her last minute numerous times and she still made it happen. Makes things simple and is willing to go the extra mile.

Abe V.

20:10 06 Aug 18

Always friendly, always willing to get you the best deal possible.

Patricia E.

16:18 31 Jul 18

Very pleasant and professional services no matter any situation that is needed, they work for you to get what you need and for the best prices. Been with them for years, and will be for years to come. Thank you Thiel for always being there when I needed you.

Troy G.

04:09 28 Jul 18

Really great agency! They are always friendly and easy to talk with. They always have a welcoming feel every time I call in to make changes to my information or premium as if they are expecting my call.

Jason G.

19:34 27 Jul 18

Really great agency! They are always friendly and easy to talk to. They always have a welcoming feel every time I call in to make changes to my information or premium as if they are expecting my call.

Jason G.

19:32 27 Jul 18

Rene G.

15:56 27 Jul 18

All of my questions were answered right away and my insurance was switched over to my new vehicle without any issues.

David S.

15:05 27 Jul 18

I have recommended these guys for a long time, and I will continue doing so, they have always been very helpful, great staff.

Angela T.

14:26 27 Jul 18

This insurance group is beyond exceptional. Have had nothing but outstanding service from Stacy, Boyd & Cindy!

Angela K.

17:44 28 Jun 18

I've been with Thiel insurance group for many years and have never felt better about trusting anyone with such an important aspect of my every day needs. To say friendly fast and courteous just won't do. It's much more than that. Trust is key to great coustomer service. After trust, everything they do flows smoothly. One call is all it ever takes to simplify my insurance needs. Patty is over the top helpfull and the rest of the staff are super friendly too. Thank you for being so committed to excellence!!!!

Bullet, Son of a G.

11:25 27 Jun 18

Cori L.

01:32 26 Jun 18

I have been with Thiel for a long time because of the excellent customer service they provide!

Synthea E.

20:01 25 Jun 18

Our family has always had good service with Thiel Insurance.

Cathy Van H.

14:38 25 Jun 18

Always helpful and meeting the needs of my auto/cycle/home owners insurance! Have had my business the last 15 years and will continue to!

Don P.

13:35 25 Jun 18

Always helpful and meeting the needs of my auto/cycle/home owners insurance. They have had my business for the last 15years and will continue to!

Don P.

13:31 25 Jun 18

ashley H.

13:15 25 Jun 18

Only ever used one place ... Never had a reason to look any place else ...

Ashley M.

13:13 25 Jun 18

Great company to work with. I recently moved to Wisconsin and the Thiel Insurance Group made me feel right at home. I worked with Patty and she got me the best rates out there for my auto and renters insurance. She was fabulous to work with. Boyd assisted me with my life insurance questions and again, helped me get the best policy. Thiel Insurance Group made everything seem so easy. Great people, great company. I highly recommend them.

Becky S.

02:32 25 Jun 18

Great people to work with

bo S.

18:40 22 Jun 18

Best insurance company around. Friendly people and they cut my premiums in half with 5 times the coverage. Give them a try you wiill be amazed

Dan Kaufman S.

17:57 01 Jun 18

Always helpful and responsive.

Dustin M.

16:42 31 May 18

Michael K.

15:40 28 May 18

We worked with Cindy Casey at the Appleton location. She was awesome and got us a great rate on all our policies and did all the leg work of cancelling our old ones. Thanks!

Curt S.

17:05 27 May 18

Their straightforward and honest unlike the other insurance dinks out there

Dan S.

22:19 17 May 18

As long time customers, my wife and I have both been so pleased with the service provided by all at Thiel Insurance Group! Their rates are competitive, staff are responsive and professional, and they continue to meet and exceed our expectations. It has been such a pleasure doing business with them over the years.

Byron G.

21:43 05 May 18

Julie L.

03:17 01 May 18

Julie L.

03:17 01 May 18

Shawn Enders - C.

20:13 30 Apr 18

Super fast and efficient at getting insurance in place for my home and car after I moved back to Appleton from out of state. Very good rates. I highly recommend Thiel Insurance Group!

David M.

14:58 30 Apr 18

I love the team at Thiel!

kelli C.

14:15 30 Apr 18

Boyd and his team of professionals are always on top of things when I call. I am given the up to the minute information with little or no research necessary. If research is Necessary, it is done in a prompt and expedited manner.Great people to work with.Ron VerhagenAppleton

Ron V.

14:12 30 Apr 18

Lisa E.

13:52 30 Apr 18

Lisa E.

13:50 30 Apr 18

Lisa E.

13:50 30 Apr 18

Patty is simply the best! She shopped around for better rates for our auto and home in 2016 and she was able to lower our rates significantly and we were even able to add an umbrella for less than what we were paying for just auto and home. Outstanding customer service! When she answers the phone you can tell she has a smile on her face. She is so patient with me and makes sure that all of my questions are answered. I feel confident and secure with Thiel!

Kerri J.

15:38 13 Apr 18

We have been clients of Thiel Insurance Group for many years and have had a great working relationship with them. Any time their is an issue they are right there to help get things back on track, smooth the road for us to continue moving in a forward motion again. Thiel carries all of our insurance, and we couldn't be more happy with the friendship, courtesy and service we receive.

Linda R.

14:37 27 Mar 18

They are professional and honest people and good to work with

Grant T.

01:32 28 Feb 18

They are a great group to work with. A complete pleasure when I was changing to a new camper they made it the most effortless thing I had to do. When it was all done I felt like they went above and beyond to get me the best, which is a great feeling. Thank you Thiel

Jim W.

02:13 24 Feb 18

Patty was very helpful in getting us a better rate plan for our vehicle and homeowners insurance. We have been with Thiel Insurance for more than 30 years and still get the friendliness and help that we got with Dave Thiel. Thank you.

Sherri I.

17:16 23 Feb 18

I love this place for insurance. Friendly staff and great customer service. Great rates won't go anywhere else

Robert B.

12:12 13 Feb 18

Great Company! Fast and efficient with any issues and questions I have.

Kyra T.

17:02 31 Jan 18

Great to work with! Have been a loyal customer for over 15 years. Always friendly and they shop around to ensure you are getting the best price!

David S.

00:07 31 Jan 18

Everyone at Thiel has been very helpful every time I've spoken with them in person, and on the the phone. Great place, and agents!

max E.

01:56 22 Dec 17

Very satisfied long term customer. Being an independent agency, Boyd and Stacy, along with their outstanding staff, are able to find the best insurance package for you. I've shopped around over the years, but in the end always found the Thiel Agency to be the best choice. I highly recommend them.

Bob C.

23:42 21 Dec 17

Would'nt want to do business anywhere else.Outstanding staff, outsanding people!!! Mel goes above and beyond for all my insurance needs

Russell W.

19:47 02 Dec 17

Awesome insurance company! Love talking to Patty and goes the extra mile to call back after hours.

Wendy V.

13:16 02 Dec 17

Thiel Insurance in Appleton has always served our family's needs with home and auto insurance. They are knowledgeable, friendly and caring. Thanks for all you've done for us over the years.

Carolyn S.

16:50 20 Nov 17

I can't say enough good things about Thiel Insurance Group! We've been with them for quite a while now and if I have a problem or question, I call them and if they don't know the answer, they will research it for me and call me back with an answer or solution to my problem or question! The people are so friendly and don't hesitate to help you in any way possible to help you find answers! When we first signed up with them, I had just purchased a 2010 Ford Edge in 2014. I had my daughter and grandson listed on my insurance cause they drove the vehicle quite often. We got the best rates you could ever ask for since we wanted full coverage on the vehicle. My grandson was under 21 so it costs a little more to put him on the insurance. You just can't go wrong with Thiel Insurance for you car! Our insurance now is quite reasonable cause my grandson has his own vehicle, he still can drive my Edge and be covered should anything happen. My daughter still drives the vehicle once in a while but the cost is still very reasonable!! Thank you Thiel Insurance Group for being so friendly, outgoing, and reasonable! Without you, we wouldn't have the full coverage like we do!! Richard & Donna DeBroux

HyperSquirrelz 3

19:23 16 Nov 17

Great agency to work with, I appreciate all the recent help with my accident. Thanks Again

Matthew M.

19:19 16 Nov 17

We switched to Theil insurance group a few years ago. We have been very happy with them. They were a great help with our camper claim, they were their thru the whole process. And always help to reassess our insurance policy.

Lisa J.

18:26 16 Nov 17

LOVE talking with Lisa, etc. in the Appleton office. They are efficient and always there with a smile in their voices. Would highly recommend. Have been a client for many, many years....except the one year I was dumb enough to go elsewhere. Came back the next year.

Jan E.

18:56 05 Nov 17

I always feel at home when I stop in and they always are happy to answer questions, communicate at my level as a good customer. And their rates are simply the best. Check them out.

Brian F.

15:33 03 Nov 17

I've worked with Patty Weber for many years and she has always done an outstanding job of finding me the best rate and educating me on the impact different levels of coverage can affect me. She is obviously very talented and skilled in the insurance business and I would recommend her to both new and existing customers. Thank you!

Brian G.

13:05 28 Sep 17

Very good company. We would recommend them!

Karen D.

15:42 14 Sep 17

We have been with the Thiel Group for several years. They are very efficient and easy to deal with. We feel like we know them all personally. Would definately recommend them to others.😀

Marilyn R.

18:23 12 Sep 17

What a great company! Whenever I call with questions (which recently have been often due to changes in our family), I am greeted warmly, given thorough answers, and encouraged to call whenever I need to.Thiel Insurance is a pleasure to do business with!! Keep it up!!

Dawn L. W.

15:14 12 Sep 17

Dawn W.

15:05 12 Sep 17

We have had Thiel insurance on our house and cars for over 40 years as we made career moves around the state. They have always been professional, accurate and easy to deal with for all our insurance needs. I would always recommend the Thiel Agency ..Tom WiesnerTwo Rivers WI

Tom W.

21:04 18 Aug 17

I've been working with Thiel insurance for several years now after a referral from my brother-in-law. I've found them very helpful. This year I asked for a review of my current coverage. They were quick with a return call and great information. I have recommended them to a number of people. Thank you!

Meg C.

19:04 18 Aug 17

Love these guys. So much better than going to one of the "named" guys where there is only one choice for insurance. Mel is constantly looking over our coverage as my family's young begin to drive and offers options. Without even asking her to do so. THAT is excellent customer service.

Jeff E.

14:07 18 Aug 17

Great agents, especially Cindy, prompt and professional service. Very friendly caring staff. The agency works very hard to get you, the customer, the appropriate insurance at the best value.

Pat R.

12:42 18 Aug 17

I've been with Thiel since I've needed insurance and they are always so great with answering questions very promptly. Keep up the great work!

Tyler L.

00:02 18 Aug 17

I have been thiel for a year. They have given me the best low rates i had ever had.

Kyle A.

00:00 18 Aug 17

I've had them for past 4 months and absolutely no complaints and when i was shopping around they were very responsive and helpful which made Ita no brainer to sign with them

Chad V.

22:44 17 Aug 17

Theil Insurance has always gone above and beyond to offer fantastic customer service. The hometown feel is exactly what my wife and I are looking for in an age of internet trolls and overseas corporate customer service. Their rates have been the best and we're still able to bundle all of our insurance needs.

Matthew S.

21:12 17 Aug 17

Couldn't ask for a more professional and caring group. Mel and Gary have been AWESOME to work with and are always very personable. It's nice to have a company who not only cares about your business but also about you personally!

April P.

20:15 17 Aug 17

April P.

20:13 17 Aug 17

David T.

23:53 08 Aug 17

We have been with Thiel Insurance for 9 years. The service has been excellent. They went through some claims with us and never a moment of letting us getting frustrated. Awesome team.

Karen S.

01:19 26 Jul 17

Everyone at Thiel has been very helpful in dealing with our auto accident. They always return our calls promptly and get answers to our questions! Would recommend them highly!😄😄

Margie R.

12:19 22 Jul 17

I have been a customer of Thiel Insurance for 20+ years. On Friday, July 7th my sump pump stopped working late in the evening. I phoned the office Saturday morning to find out how to handle an insurance claim. No one was in and because I had Service Master coming, I phoned Stacey Thiel at home. She answered my questions and was sensitive to my concerns.....on a Saturday morning!!! The insurance adjuster came on Wednesday, July 12th and I had my funds on Monday, July 17th.Great customer service!

Vicky H.

15:30 21 Jul 17

They are always the most helpful and try their best to give you top notch service!!

Megan V.

04:17 03 Jul 17

Excellent service. Patty and Lisa are always helpful and very friendly. Easy to work with.

Thomas

03:09 30 Jun 17

Always great service and quickly answer any questions I have about my insurance plan.

Robert K.

02:01 29 Jun 17

Boyd, Mel, and Gary in Kimberly have been great people to know and work with throughout the many years that we have been working with them. They are very easy to work with, are easy to get a hold of, and are very helpful whenever a problem comes up.

Judi M.

01:49 26 Jun 17

Very knowledgeable,friendly and responsive staff.Been getting my insurance needs through them for years.I recommend you give them a try.

Christine K.

16:28 22 Jun 17

Awesome service! Every time you call they make you feel so very welcomed. They always are looking for ways to save us money!

Rita B.

23:56 20 May 17

Deborah W.

13:07 18 May 17

Very friendly and helpful people.

Michelle C.

18:25 17 May 17

We have been clients of Thiel Insurance for close to 20 years. Boyd, Mel, and Gary are always extremely helpful and polite. They go above and beyond to answer questions and take care of anything we need.

Kim J.

17:13 17 May 17

I've been with Thiel Insurance Group for over a decade and they are top notch! Excellent communication and customer service. Best prices...no need to shop around! At this point, I'm a loyal customer and wouldn't leave to save a few bucks with someone else. Keep up the great work, TIG!!

Ann R.

16:48 17 May 17

Received new insurance after my daughter received her license. I asked so many questions and they were more than happy to answer. We also have a pit bull so our current insurers would not insure us any longer. They found us affordable coverage even though they were limited due to our sissy pit bull. They also took the time to sit with my daughter and discuss insurance, what to do if's. It was great for her to understand how the insurance works.

Amy M.

16:31 17 May 17

Thiel insurance group is always looking for our best interest in every aspect, wether it be saving money or adding more coverage "just in case". They work hard and find the perfect insurance for your current needs! Have been dealing with them since the day I turned 16, and have never steered me in the wrong direction!

Jeremy B.

00:45 27 Apr 17

Boyd Thiel is awesome! He is the only insurance agent to call me and propose better policies. He is also very friendly and super helpful. I have referred several friends and family to him over the past 10 plus years he has been my agent.

Angie S.

18:21 26 Apr 17

I love Thiel Insurance! Everyone there is always helpful to answer any questions I have. I also know that the insurance companies they underwrite for are ones that I won't have an issue with if/when I need to file a claim. I couldn't be happier with them. Thank you!

Jen F.

09:38 26 Apr 17

We've had a good, easy experience with getting all our insurance needs filled through Thiel. My parents used them for a very long time so once I needed to get my own car insurance I just talked to them. We have never had trouble filing a claim or getting anything set up. We have car, home, and jewelry insurance through Thiel. The only complaint we have is our insurance rates went up quite a bit for a few years but I think this had more to do with the insurance company than with Thiel specifically.

Rachel J.

19:33 16 Mar 17

thank you for your great service, all I have to do is call to talk to a real person!! and get it done!!! Tom K ING

Tom K.

14:45 04 Mar 17

Have had Thiel Insurance since moving here 10 years ago and really appreciate how they take care of us and our insurance needs. This includes adding a low cost umbrella policy, dealing with insurance claims, keeping our rates low, and quick and easily adding new cars to the policy. Thanks for the great service!

Mark S.

02:03 01 Mar 17

It's always a pleasure working with Boyd and the crew .Great service. Been there a long time .

kenneth L.

20:57 28 Feb 17

Always a great experience working with Thiel Insurance in Kimberly. Super easy to contact them via phone or email and always get a quick response.

Shannon H.

13:27 28 Feb 17

Bought a newer vehicle and the ladies in the office were so helpful. It was even fun chatting with them about add a new teen driver to our insurance soon! Thanks for all the great information.

Jeneane S.

12:56 28 Feb 17

I have had Thiel Insurance for years now and have never had a bad experience. Changing my auto insurance between vehicles and getting renter's insurance has always been quick and easy.

Blair B.

02:15 28 Feb 17

Great team...you have a claim it is handled professionally ...they get the coverage you need at reasonable price..

James W.

01:31 28 Feb 17

We have been customers for about three years at the Kimberly branch. Mel and Gary are awesome. They have the unbelievable ability to remember my name whenever I stop in. And without checking know what I drive. Great staff, great service, excellent company.

Jeffrey M. E.

22:55 27 Feb 17

Very knowledgeable and always friendly! They are prompt with any changes to your policy and find you the perfect plan that fits you and family's needs!

Sandy B.

22:48 27 Feb 17

We have had our home, auto, and personal insurance we with Theil Insurance Group for many years and have always been extremely satisfied with the level of service and expert advice we have received! Thank you Dave Theil, Mel and the current group at Theil Insurance for always being there for us!

Mik N.

13:18 01 Feb 17

We had an unusual accident hitting a piece of furniture on the freeway that was previously hit by another vehicle. Our agent worked with us to get the repair done and get a rental car as well while the repair was being processed. Very Professional and done quickly!

Sharon P.

19:47 31 Jan 17

Dedicated and friendly staff. Questions and/or concerns are addressed promptly.

Chris W.

12:43 31 Jan 17

We have had our home and auto insurance with Thiel Insurance for many years. Their customer service is excellent. They always get back to us right away and are always very helpful. Highly recommend them for your insurance needs.

Judy S.

12:23 31 Jan 17

I have had my Home and Auto with Thiel Insurance Group for over 34 years. The staff at Thiel Insurance value their commitment to customer service. I have never felt like a number to them as I would in a big name insurance company. They take time to explain my policies and always look for the best rates for me. Thanks Patty for all your help. Craig :)

Craig E.

02:38 31 Jan 17

not once but twice Thiel Insurance has come through for me. First there was an accident, my car wasn't 18 months old yet. Thiel had put replacement coverage on my car. The insurance company had called after my car was "in the shop" for almost 3 weeks to tell my they had totaled the car and were not offering much to settle. I called Thiel to see if my insurance would cover me in a borrowed car until I found a new car, they asked if they could call me back and when they did I was advised I would be in a rental car until my car was replaced. The insurance company tried to get around that by not totaling the car until after the 18 months were up. Thiel fought for me as the date of loss was before the 18 months were up. Thiel no longer represents that insurance company in part due to the issue.Second time was hail damage to a new car, almost every panel was replaced and Thiel made sure to follow up with me to make sure I was happy with the repairs as well as to see if I had any questions.I don't even look at other insurance companies due to the wonderful service I have received from Thiel Insurance Group

Barb L.

02:02 31 Jan 17

Always a pleasure to talk with the people at the Kimberly office. They are very helpful with any questions we might have. They also work with us to provide the insurance we need!

Becky H.

22:21 30 Jan 17

CurtisRenee S.

21:20 30 Jan 17

We have had our home and auto insurance with Thiel Insurance for many years. They treat us like family, with a genuine interest in providing us with the best products available at a fair price. I change vehicles often and they ALWAYS greet me with a smile and a huge Thank-you! Thanks for all you do, Thiel Insurance team!

Dennis C.

19:25 30 Jan 17

We've been Thiel Insurance "fans" for 25 years and have always been extremely satisfied with their helpful, always professional service. What I've especially appreciated is how they will dig deep to find you the best deal, whether it's for our car or my wife's motorcycle. They leave no stone unturned in finding the best coverage at the lowest price. Great service, friendly people. What's not to love?

Rick P.

19:10 30 Jan 17

I have had my Home and Auto with Thiel Insurance Group for over 20 years. The staff at Thiel Insurance value their commitment to customer service. I have never felt like a number to them as I would in a big name insurance company. They take time to explain my policies and always look for the best rates for me. In the two times that I have had to submit claims over the years (1 house and 1 auto) the staff have been amazing!!! They made the claims process quite painless with the payouts being given in a timely manner.I never have to worry because I know that the Thiel Insurance Group is in my corner for whatever life may bring me.

Kris S.

18:55 30 Jan 17

Everyone is so helpful when questions arise. They are quick to responding to emails and phone calls, which is much appreciated when you are on a timeline. Thank you Thiel Insurance Group for always being so friendly as well. I would definitely recommend them to people looking for Insurance.

Mindy M.

18:30 30 Jan 17

I am happy with the service you give to me. Everyone is always courteous and willing to help!Thank you!

Troy Q.

18:15 30 Jan 17

We have had insurance with Thiel for over 20 years and have always been made to feel important to them. We have always had great service!

Mary Lloyd K.

17:43 30 Jan 17

A great company, if you have a questions you will get a quick response and explanation. That's why I have kept my business there for 15 years.

Brad W.

17:32 30 Jan 17

Thiel Agency is tremendous! They consistently are reviewing our policy for ways to save on premiums - their last review saved us about 25%! And with the same coverages.

Rabbi M.

17:23 30 Jan 17

Boyd and his staff have always exceeded our expectations with our questions and claims. Once again we've experienced this in October when we moved to a new house and had a vehicle accident. Thank-you!

Karen G.

21:57 31 Dec 16

Have been with Thiel Insurance in Kimberly for over 20 years. Always helpful and timely with info we need.

Stephanie D.

11:47 28 Dec 16

We have been with Thiel Agency for more than 25 years. They are always extremely helpful. I appreciate the follow-up calls/emails that I receive from them and the fact that they are always trying to get the best value for my dollar. Thank you for taking care of our home/auto insurance needs.

Debra O.

21:29 22 Dec 16

Fast, friendly, and competitive! A++

Dustin W.

20:09 23 Nov 16

Mandie W.

18:57 17 Nov 16

Rachel C.

18:21 17 Nov 16

Jean K.

17:02 02 Nov 16

We have had Boyd Thiel Agency for over 20 years! Boyd is very educated and knowledgeable in the insurance industry. He and his staff are always very friendly and professional. Whenever I have a question, they are very prompt in getting me the answer. Boyd is always finding the best insurance rate for us. He and his staff truly are the best insurance agency in the Valley!

Brenda Y.

00:10 27 Oct 16

I have been with Boyd Thiel Agency for 18 years. They have always went out of their way to find my family the best insurance possible at a reasonable rate. Great customer service

Tammy J.

20:46 25 Oct 16

Patty Weber over at Thiel is great. She has handled my parent's for years and when I branched out on my own she gladly and smoothly transitioned me to on my own. I trust her with all of my insurance needs and she is thorough in explaining everything to me at a level I can understand. Highly recommend.

dana vanden B.

21:22 06 Oct 16

I worked with Stacey and she was very helpful explaining what options were available to me. She shopped my policy around and found great discounts for me. Very helpful for a recent college graduate like myself to save some money on renters and car insurance!

Matt S.

21:04 04 Oct 16

Although I am no longer a customer of Thiel Insurance for reasons not reflecting the agency, I found them to be highly professional and effective for savings while I was their customer. I highly recommend them!

James G.

04:32 01 Sep 16

Very happy with Boyd and his professional and courteous staff in Kimberly. I recommend them highly.

Tom Z.

20:35 31 Aug 16

Can't remember how long we have been with you but know we are very pleased with the service and friendliness of your staff. Keep up the good work.

Joan F.

01:03 29 May 16

I have been with Thiel insurance group for 4 years now. The best rates and so friendly and helpful.

Kevin B.

01:43 28 May 16

Greg J.

15:11 22 Mar 16

The information that I needed was presented in a friendly yet professional way. After leaving I felt like Thiel insurance was looking after my best interest.

Robert K.

01:17 24 Jan 16

Vicky P

12:59 14 Sep 15

I have been associated with the Thiel Insurance Group for about 15 years. Great products and services and above all, great guidance in satisfying my insurance needs.

Robert K.

23:32 19 May 15

Kay L.

22:44 19 May 15

The Best Over!!! I switched my Insurance of my Home and vehicles to Thiel Insurance a few years ago. I have never been more pleased. They are so quick and always search for the best deal on insurance through multiple companies. They go the extra mile in customer service and make you feel very comfortable about it. I can't say enough about their friendly staff- Boyd, Mel and Especially Gary (The worlds greatest Insurance Guy). You will not be disappointed with any service they provide. I strongly recommend them if you need car, motorcycle or renters or home owners insurance. Contact me and will tell you how great they are.

Kevin E.

15:16 24 Apr 15

The team is knowledgeable, answers questions in a timely manner, and has always been able to find the right fit for our insurance needs.

Carolyn Nelson S.

01:12 31 Mar 15

Jerry N.

02:39 27 Mar 15

We use the Kimberly office and they have given us excellent service.

Cindy K.

21:45 26 Mar 15

I've been with the Thiel Insurance Agency for over 40 years and everyone there has always been great to work with, beginning with Brad's Dad, Dave. They always look for what is best for us to ensure that our rates are kept as low as possible and yet still gives us the coverage we should have. I've been to both the Appleton and Kimberly offices and have always been treated like I'm a member of the family.

Judy S.

18:22 26 Mar 15

I am so very thankful for Thiel Insurance, LLC for their excellent personalized service, expertise in being very knowledgeable about all kinds of different insurance coverage's and in finding me just the right insurance coverage fit for me.I would like to highly recommend them to anyone looking for various insurance coverage's. They are a very good personalized insurance group. Having an excellent agent Boyd Thiel and his very talented, caring and highly qualified staff, Gary and Mel!I just love the little thoughtful company perk gifts given to me during my scheduled appointment,my favorite of these gifts is their company pen with a stylist on the end of this pen to be used for my I-Phone in my communication use. How nice!Have a blessed day to Thiel Insurance Group, LLC and your wonderful staff!Judy Uitenbroek

Judy U.

20:33 19 Mar 15

We are so thankful for Boyd and all the support staff at Theil Insuranc Group. When we consider all the companies we work with (not just insurance) we have the most positive experiences with Thiel Insurance Group. Boyd goes the extra mile to ensure our needs are met - he has exceeded our expectations with our home, vehicle, and life insurance. Thank you to the entire team!

Tabitha U.

20:50 24 Feb 15

My Mom And Dad's number one goal in their Agency is making sure their clients are satisfied, and go to great lengths to satisfy every customer that walks through the door!

Hunter T.

22:03 26 Dec 14

Boyd is great to work with. He's always able to be flexible and work with our crazy schedules and he takes the time to answer our questions. It's never a rush. Wouldn't go anywhere else!

12:32 10 Oct 14

01:24 07 Oct 14

02:35 08 Jul 14

21:39 03 Jul 14

Carrie Churchwell

Contact information

Thiel Insurance Group, LLC

Appleton Location

Kimberly Location

Hours

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