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Thiel Insurance Group, LLC - Appleton & Kimberly


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Appleton: 920-739-6241
Kimberly: 920-788-4131

March 4, 2025

The Advantages of Working with an Independent Insurance Agency

mouse and computer

When buying insurance, customers often choose between an independent insurance agency such as ours, a captive agent representing a single insurance company, or a direct writer where you have no agent. While each option has merits, an independent insurance agency offers a significant advantage: access to competitive quotes from many top-rated insurance companies. This flexibility can help customers find coverage that fits their needs and budget.

What Makes an Independent Insurance Agency Unique?

Unlike captive agents representing a single company or direct writers selling policies directly to consumers, independent agents work with multiple insurers. This means we can gather information such as vehicle details, driving history, and existing policy documents via email or a quick conversation. Then, we enter this information into a system that sends it to several insurance companies simultaneously. We receive quotes from a dozen or more top-rated insurers, allowing us to compare pricing and coverage options side by side.

Captive Agents vs. Direct Writers vs. Independent Agents

Captive agents are limited to one company’s rates and underwriting rules. Direct writers also offer a single option, often through online platforms. In contrast, independent agents such as us have the freedom to compare policies from many companies, helping us find a balance between price and coverage that suits each customer’s unique situation.

More Choices, More Competitive Rates

Because we partner with multiple insurers, we can explore a wide range of options. If one carrier’s rates increase, we can check other companies. This flexibility helps ensure that we have access to competitive pricing without sacrificing coverage.

A Personalized Experience from Start to Finish

We take time to understand each customer’s needs and explain coverage options in plain language. We also help with policy changes or filing claims, providing personalized service that many online platforms cannot match.

Comprehensive Coverage Under One Roof

Whether you need Auto Insurance for a new car, Homeowners Insurance to protect your home, or Business Insurance for your company, we can handle it all. We serve as a single point of contact for multiple policy needs.

A Partner Who Puts You First

While cost is important, having the right coverage is essential. We weigh quotes against coverage details to help you make an informed decision. Rest assured, you have someone looking out for your best interest every step of the way, ensuring that your insurance coverage protects what matters most for years to come.

Rest Assured

In today’s ever-changing world, the insurance industry faces many challenges, from rising costs to new risks. Now more than ever, it’s important to have someone on your side who understands these challenges and works to find the right coverage for you. An independent insurance agency such as ours offers that peace of mind, providing personalized service and access to multiple insurance companies to help protect what matters most.

Share With Others!

If you find this information helpful, we encourage you to share it with your friends, neighbors, and family members. Choosing an independent insurance agency means having an advocate who looks out for your best interests, no matter what life throws your way.

Author

  • Boyd Thiel
    Boyd Thiel

    Boyd Thiel is an agent at Thiel Insurance Group. He can be reached at 920-788-4131.

    View all posts

Article by Boyd Thiel / Automobile

Insurance can be confusing at times and everyone's needs are different. If you have questions regarding coverage, pricing, or anything else related to insurance, send us an email or give us a call.

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Thiel Insurance Group, LLC5.0
Based on 1030 reviews
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ben D.
4 days ago
Saved me 7000 on my trucking insurance!!
Jeff M.
6 days ago
Hunter Thiel was absolutely great to work with. He made the process of getting new home and auto insurance extremely easy and straightforward, and he also helped me get life insurance set up. He took the time to explain everything clearly, answered all of my questions, and made sure I understood exactly what I was getting. What really stood out to me was how responsive and helpful Hunter was throughout the entire process. I never felt pressured or like I was just another policy. He actually took the time to understand what I needed and made sure I was properly covered while still getting me a great value. I’d highly recommend Hunter to anyone looking for an insurance agent. Professional, knowledgeable, easy to work with, and genuinely cares about his clients. Great experience all around!
Savanna
6 days ago
Fast, simple, and easy from start to finish. I ended up with double the coverage for a better price. Couldn’t have asked for a better experience!
TM S.
1 week ago
Amanda made this process a breeze. From responding to my request for a quote, to walking me through the information and finalizing it all. It was so much easier than I expected. Thank you Amanda!!!
TA K.
2 weeks ago
I wish I could give them 10 stars... gave EXCEPTIONAL help post Tornado damage with our policy. So grateful for a company that is really there for people. THANK YOU
Tim N.
3 weeks ago
Mason is a star ⭐
Patrick S.
3 weeks ago
Rheda S.
4 weeks ago
Did a full coverage review. Hunter was thoroughly, professional and great to work with
Cody B.
4 weeks ago
Mason helped me find better coverage at a much better rate than I had before. He answered any questions that I had and was always willing to run through different quotes to see how the numbers compared. Highly recommend!
Brian F.
1 month ago
Angie is great ! Very knowledgeable and easy to work with. All of the folks at Thiels have been terrific to deal with over the past 15 years.
Levi W.
1 month ago
Chloe was a huge help in getting me set up with a new auto and renter’s policy - She found me BETTER coverage at a LOWER cost than my previous policy! Thanks so much for your help!!
Nathan H.
1 month ago
I came in with concerns about a prior agency and was looking to reduce my insurance costs. Hunter was able to help me get nearly identical coverage for significantly less. Very happy and looking forward to working with them going forward.
Sarah
2 months ago
They were able to get pricing that is Infinitely Better than I had previously been paying for my car insurance. Like $1,200 LESS A YEAR better. They have also made it a super chill and an easygoing experience for me. They were able to answer all the questions I had and make it understandable for me. I highly recommend! (Thank you, Hunter!)
itsmeee
2 months ago
Thank you so much Amanada for the fast response!
Heather L.
2 months ago
Hunter was personable and helpful in explaining and answering any questions I had. Additionally, he was able to provide vehicle insurance at half the cost of my previous policy for the same amount of coverage. I highly recommend giving Thiel a call!
Diane S.
2 months ago
We been with Boyd since he started and been very happy in the way he helped us with our insurance needs
Milagros C.
2 months ago
J V.
2 months ago
Jarret was great to work with! He was very knowledgeable and responded to all of my questions almost immediately. He also explained everything thoughroly and in easy to understand terms. Start to finish my new policy was set up in less than 2 days and I'm now saving over $1000 per year!
Jeff B.
2 months ago
Hunter and Theil Group helped us with a tricky cross country move and new property purchase. They were efficient, quick, and had great communication. I would highly recommend them.
Jonah K.
2 months ago
Hunter has been so helpful with me and very patient with me on the phone helped save me 3500$ a year on my policy and added a vehicle. Will be recommending to all my friends
Lola S.
2 months ago
Enjoy working with Thiel Insurance Group. We are confident the products presented are in our best interest. All of our questions are always answered promptly and completely. Thiel Insurance Group protects us very well.
Lexi M.
2 months ago
We have had an outstanding experience working with Thiel Insurance Group for over 10 years! They take the time, year after year, to understand our needs and find us the best home and auto insurance coverage at a great value. What has stood out most recently is how much they care about making sure our growing family is protected. They patiently walked us through our life insurance options and helped us choose the best policy to protect our new baby. The entire process was stress-free, thorough, and personalized. We truly felt like they had our family’s best interests at heart. I highly recommend them to anyone looking for a knowledgeable, trustworthy, and responsive independent insurance agent!
ppc4 P.
2 months ago
Used Thiel Insurance for Home & Auto. Hunter was very on top of his stuff and was able to answer every question immediately on the phone call. Definitely recommend.
Collin P.
2 months ago
Super professional and real personalities to talk to. Unlike the huge agencies that treat you like a number.
Tessa J.
2 months ago
Thiel insurance group has been my insurance agent for the last several years for my business insurance, personal auto and home insurance, and life insurance policies. They are always responsive, friendly, and always have my best interest in mind. highly recommend!!

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Thiel Insurance Group, LLC

An independent insurance agency serving the Fox Valley since 1960. Thiel Insurance Group, LLC BBB Business Review

Appleton Location

Thiel Insurance Group, LLC
620 N. Richmond St
Appleton, WI 54911
Phone: 920-739-6241
Fax: 920-739-3591

Kimberly Location

Thiel Insurance Group, LLC
122 W. Kimberly Ave
Kimberly, WI 54136
Phone: 920-788-4131 
Toll-Free: 866-788-4131 
Fax: 920-788-6795

Hours

Mon – Thur:
8:00 – 5:00
Friday 8:00 – 3:00
Saturday and Sunday Closed
Most Anytime by Appointment

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