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Thiel Insurance Group, LLC - Appleton & Kimberly


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Appleton: 920-739-6241
Kimberly: 920-788-4131

March 4, 2025

The Advantages of Working with an Independent Insurance Agency

mouse and computer

When buying insurance, customers often choose between an independent insurance agency such as ours, a captive agent representing a single insurance company, or a direct writer where you have no agent. While each option has merits, an independent insurance agency offers a significant advantage: access to competitive quotes from many top-rated insurance companies. This flexibility can help customers find coverage that fits their needs and budget.

What Makes an Independent Insurance Agency Unique?

Unlike captive agents representing a single company or direct writers selling policies directly to consumers, independent agents work with multiple insurers. This means we can gather information such as vehicle details, driving history, and existing policy documents via email or a quick conversation. Then, we enter this information into a system that sends it to several insurance companies simultaneously. We receive quotes from a dozen or more top-rated insurers, allowing us to compare pricing and coverage options side by side.

Captive Agents vs. Direct Writers vs. Independent Agents

Captive agents are limited to one company’s rates and underwriting rules. Direct writers also offer a single option, often through online platforms. In contrast, independent agents such as us have the freedom to compare policies from many companies, helping us find a balance between price and coverage that suits each customer’s unique situation.

More Choices, More Competitive Rates

Because we partner with multiple insurers, we can explore a wide range of options. If one carrier’s rates increase, we can check other companies. This flexibility helps ensure that we have access to competitive pricing without sacrificing coverage.

A Personalized Experience from Start to Finish

We take time to understand each customer’s needs and explain coverage options in plain language. We also help with policy changes or filing claims, providing personalized service that many online platforms cannot match.

Comprehensive Coverage Under One Roof

Whether you need Auto Insurance for a new car, Homeowners Insurance to protect your home, or Business Insurance for your company, we can handle it all. We serve as a single point of contact for multiple policy needs.

A Partner Who Puts You First

While cost is important, having the right coverage is essential. We weigh quotes against coverage details to help you make an informed decision. Rest assured, you have someone looking out for your best interest every step of the way, ensuring that your insurance coverage protects what matters most for years to come.

Rest Assured

In today’s ever-changing world, the insurance industry faces many challenges, from rising costs to new risks. Now more than ever, it’s important to have someone on your side who understands these challenges and works to find the right coverage for you. An independent insurance agency such as ours offers that peace of mind, providing personalized service and access to multiple insurance companies to help protect what matters most.

Share With Others!

If you find this information helpful, we encourage you to share it with your friends, neighbors, and family members. Choosing an independent insurance agency means having an advocate who looks out for your best interests, no matter what life throws your way.

Author

  • Boyd Thiel
    Boyd Thiel

    Boyd Thiel is an agent at Thiel Insurance Group. He can be reached at 920-788-4131.

    View all posts

Article by Boyd Thiel / Automobile

Insurance can be confusing at times and everyone's needs are different. If you have questions regarding coverage, pricing, or anything else related to insurance, send us an email or give us a call.

If you'd like to get a free, no-obligation quote, all you have to do is ask!

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Thiel Insurance Group, LLC5.0
Based on 933 reviews
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Sarah
3 days ago
They were able to get pricing that is Infinitely Better than I had previously been paying for my car insurance. Like $1,200 LESS A YEAR better. They have also made it a super chill and an easygoing experience for me. They were able to answer all the questions I had and make it understandable for me. I highly recommend! (Thank you, Hunter!)
itsmeee
4 days ago
Thank you so much Amanada for the fast response!
Heather L.
4 days ago
Hunter was personable and helpful in explaining and answering any questions I had. Additionally, he was able to provide vehicle insurance at half the cost of my previous policy for the same amount of coverage. I highly recommend giving Thiel a call!
Diane S.
5 days ago
We been with Boyd since he started and been very happy in the way he helped us with our insurance needs
Milagros C.
2 weeks ago
J V.
2 weeks ago
Jarret was great to work with! He was very knowledgeable and responded to all of my questions almost immediately. He also explained everything thoughroly and in easy to understand terms. Start to finish my new policy was set up in less than 2 days and I'm now saving over $1000 per year!
Jeff B.
2 weeks ago
Hunter and Theil Group helped us with a tricky cross country move and new property purchase. They were efficient, quick, and had great communication. I would highly recommend them.
Jonah K.
4 weeks ago
Hunter has been so helpful with me and very patient with me on the phone helped save me 3500$ a year on my policy and added a vehicle. Will be recommending to all my friends
Lola S.
4 weeks ago
Enjoy working with Thiel Insurance Group. We are confident the products presented are in our best interest. All of our questions are always answered promptly and completely. Thiel Insurance Group protects us very well.
Lexi M.
4 weeks ago
We have had an outstanding experience working with Thiel Insurance Group for over 10 years! They take the time, year after year, to understand our needs and find us the best home and auto insurance coverage at a great value. What has stood out most recently is how much they care about making sure our growing family is protected. They patiently walked us through our life insurance options and helped us choose the best policy to protect our new baby. The entire process was stress-free, thorough, and personalized. We truly felt like they had our family’s best interests at heart. I highly recommend them to anyone looking for a knowledgeable, trustworthy, and responsive independent insurance agent!
ppc4 P.
4 weeks ago
Used Thiel Insurance for Home & Auto. Hunter was very on top of his stuff and was able to answer every question immediately on the phone call. Definitely recommend.
Collin P.
4 weeks ago
Super professional and real personalities to talk to. Unlike the huge agencies that treat you like a number.
Tessa J.
4 weeks ago
Thiel insurance group has been my insurance agent for the last several years for my business insurance, personal auto and home insurance, and life insurance policies. They are always responsive, friendly, and always have my best interest in mind. highly recommend!!
Becky M.
4 weeks ago
Thiel Insurance Group has been amazing to work with! Chloe's attention to detail, quick response time, and ongoing support exemplify outstanding customer service. Thanks, Chloe!
Mik Elaine N.
4 weeks ago
We just changed insurance carriers for our Home, Umbrella and Auto policies, due to the prior company's overly high renewal rates. Kim Plovanich did a wonderful job for us by quoting and installing new policies with a new carrier, saving us a LOT of money in the coming year! Kim was very responsive, thorough and upfront about what was needed and when! Thank you so much Kim, and thank you Thiel insurance for great service!! God bless you all!!
Lisa P.
4 weeks ago
Hunter made it extremely easy for us to switch insurance carriers. The process was extremely easy and he was very responsive to our questions throughout the entire process. Thank you, Hunter!
Mike K.
1 month ago
Working with Amanda R was a pleasant, informative, thorough and speedy process. If you feel your insurance portfolio needs an update, Thiel is an excellent choice; Amanda R is one of the best guides I've found across any line of business. My previous carrier neglected to pay attention to my family's needs during their agent transition. The deadline for key policies was 7 and 30 days, and my schedule was touch and go. Yet, Amanda R researched and provided enough of an overview to allow this to happen with 2 days to spare! Thank you so much Thiel Insurance-Appleton and Amanda R.
Nick M.
1 month ago
Hunter was very thorough and helpful when helping me establish my business insurance, and also got me a cheaper rate on renters and auto. I felt well taken care of, and would recommend working with Thiel Insurance.
Tyler Z.
2 months ago
I had an amazing experience with Hunter, he answered all my questions and communicated everything extremely well. I highly recommend using them for any insurance needs - I will most definitely continue to use their services!
Joseph E.
2 months ago
Very knowledgeable with questions asked. Went above and beyond to get the best rate possible for Commercial Trucking Insurance.
Lonzo D.
2 months ago
Thanks to Hunter & Lisa and Angie for being outstanding and for following up in every way to meet my Auto Insurance needs especially during these un-easy times, I will be referring both friends and family....
Carrie H.
2 months ago
Great to be back in Wisconsin, Hunter is awesome as our new insurance agent! Great service and very pleasant!
Mischelle H.
2 months ago
Friendly
Cameron R.
2 months ago
Hunter is great to work with and knows his stuff. He was able to add more coverage and get my wife and I a better deal on our insurance. Highly recommend working with Hunter!
Casey W.
2 months ago
Holy cow, they saved me a ton of money. Professional service and savings!

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Thiel Insurance Group, LLC

An independent insurance agency serving the Fox Valley since 1960. Thiel Insurance Group, LLC BBB Business Review

Appleton Location

Thiel Insurance Group, LLC
620 N. Richmond St
Appleton, WI 54911
Phone: 920-739-6241
Fax: 920-739-3591

Kimberly Location

Thiel Insurance Group, LLC
122 W. Kimberly Ave
Kimberly, WI 54136
Phone: 920-788-4131 
Toll-Free: 866-788-4131 
Fax: 920-788-6795

Hours

Mon – Thur:
8:00 – 5:00
Friday 8:00 – 3:00
Saturday and Sunday Closed
Most Anytime by Appointment

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