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Thiel Insurance Group, LLC - Appleton & Kimberly


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Appleton: 920-739-6241
Kimberly: 920-788-4131
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March 4, 2025

The Advantages of Working with an Independent Insurance Agency

mouse and computer

When buying insurance, customers often choose between an independent insurance agency such as ours, a captive agent representing a single insurance company, or a direct writer where you have no agent. While each option has merits, an independent insurance agency offers a significant advantage: access to competitive quotes from many top-rated insurance companies. This flexibility can help customers find coverage that fits their needs and budget.

What Makes an Independent Insurance Agency Unique?

Unlike captive agents representing a single company or direct writers selling policies directly to consumers, independent agents work with multiple insurers. This means we can gather information such as vehicle details, driving history, and existing policy documents via email or a quick conversation. Then, we enter this information into a system that sends it to several insurance companies simultaneously. We receive quotes from a dozen or more top-rated insurers, allowing us to compare pricing and coverage options side by side.

Captive Agents vs. Direct Writers vs. Independent Agents

Captive agents are limited to one company’s rates and underwriting rules. Direct writers also offer a single option, often through online platforms. In contrast, independent agents such as us have the freedom to compare policies from many companies, helping us find a balance between price and coverage that suits each customer’s unique situation.

More Choices, More Competitive Rates

Because we partner with multiple insurers, we can explore a wide range of options. If one carrier’s rates increase, we can check other companies. This flexibility helps ensure that we have access to competitive pricing without sacrificing coverage.

A Personalized Experience from Start to Finish

We take time to understand each customer’s needs and explain coverage options in plain language. We also help with policy changes or filing claims, providing personalized service that many online platforms cannot match.

Comprehensive Coverage Under One Roof

Whether you need Auto Insurance for a new car, Homeowners Insurance to protect your home, or Business Insurance for your company, we can handle it all. We serve as a single point of contact for multiple policy needs.

A Partner Who Puts You First

While cost is important, having the right coverage is essential. We weigh quotes against coverage details to help you make an informed decision. Rest assured, you have someone looking out for your best interest every step of the way, ensuring that your insurance coverage protects what matters most for years to come.

Rest Assured

In today’s ever-changing world, the insurance industry faces many challenges, from rising costs to new risks. Now more than ever, it’s important to have someone on your side who understands these challenges and works to find the right coverage for you. An independent insurance agency such as ours offers that peace of mind, providing personalized service and access to multiple insurance companies to help protect what matters most.

Share With Others!

If you find this information helpful, we encourage you to share it with your friends, neighbors, and family members. Choosing an independent insurance agency means having an advocate who looks out for your best interests, no matter what life throws your way.

Author

  • Boyd Thiel
    Boyd Thiel

    Boyd Thiel is an agent at Thiel Insurance Group. He can be reached at 920-788-4131.

    View all posts

Article by Boyd Thiel / Automobile

Insurance can be confusing at times and everyone's needs are different. If you have questions regarding coverage, pricing, or anything else related to insurance, send us an email or give us a call.

If you'd like to get a free, no-obligation quote, all you have to do is ask!

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Thiel Insurance Group, LLC5.0
Based on 1046 reviews
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allison N.
2 days ago
Amanda was a great agent to work with. So friendly and efficient. I'm glad I switched to this company! Thank you!!
Andrew C.
2 days ago
We are switching our insurances. Amanda is wonderful to work with!
Briana D.
4 days ago
Amanda was incredibly helpful getting our insurance expedited so we could close on our new home. Her communication and diligence in completing our requests were excellent.
Zoua L.
4 days ago
We had such a wonderful experience working with Mason at Thiel Insurance Group! I recently accompanied my in-laws to switch their auto, home, and boat insurance, and Mason made the entire process so easy and stress-free. He was incredibly friendly, knowledgeable, patient, and accommodating. He took the time to explain everything thoroughly, answered all of our questions, and made sure we understood the coverage options. He was also very easy to communicate with and always accessible when we needed him. Best of all, he was able to save my in-laws $1,400 on their insurance for four vehicles, their home, and their boat, all while getting them excellent coverage! It’s refreshing to work with someone who genuinely cares about finding the best options for their clients rather than just making a sale. We truly appreciated his honesty, professionalism, and outstanding customer service. I highly recommend Mason and Thiel Insurance Group to anyone looking for insurance. Thank you, Mason, for making this such a positive experience!
Sue P.
2 weeks ago
I want to thank Thiel Insurance and Cindy for the help we had on July 27th, 2026, the Appleton tornado. I called right away and Cindy answered. Phone lines were really sketchy, but she certainly understood what was happening. She immediately processed a claim for us and left a nice message to say she had done so. I was so thankful that she initiated the claim and the next day we were able to get things rolling. I just wanted to make sure my thanks were given to Thiel Insurance and Cindy for quick action. Sincerely, The Pergande Family
Mitchell O.
2 weeks ago
Brielle P.
2 weeks ago
Amanda was lovely to work with! I needed help changing my car insurance and she was able to guide me through the whole process and put together a quote for me that was exactly what I needed. I appreciate her kindness in answering all of my questions. I would highly recommend working with her!
Kristin M.
2 weeks ago
I have had nothing but good experiences when I contact Thiel Insurance. My questions are always promptly answered, and in a way that I can understand. I will never go back to trying to find insurance by myself off the Internet!
Nathan S.
3 weeks ago
Chloe was a consummate professional from start to finish. As a first-time homeowner, I knew I needed a homeowner’s insurance policy. Chloe not only helped me get a homeowner’s policy but also helped me to bundle that policy with a new auto policy and also an umbrella policy get better rates one each while also helping me cancel my renters insurance on my prior policy. Chloe also assisted in communications with my lender institution. It truly was a one-stop shop. Chloe communicated with me every step of the way, was always willing to answer questions, and provided frequent updates. She made purchasing insurance easy. I would easily recommend her services to others.
James S.
4 weeks ago
Teresa Van L.
1 month ago
I have had Thiel home and auto insurance for about 10 years. Their customer service has been warm, friendly, and very helpful. When our condo insurance rates kept going up, I knew Thiel insurance could help. Hunter was able to find some alternative providers and now we are saving thousands a year. That has made our HOA very happy!
Paeton Van A.
1 month ago
Amanda was incredibly helpful finding the right plan for my needs during a very busy week. She worked hard behind the scenes for me and was able to meet my tight deadline and work with my schedule to get everything signed in time.
Ryan T.
1 month ago
Hunter was extremely helpful for setting up my general liability and workers comp insurance for my home services business. He answered all of my questions and made the whole process extremely simple and easy. I highly recommend Hunter and Thiel Insurance Group
Kaleb W.
1 month ago
Amanda was very quick to respond in all aspects of this process. I was taken care of and appreciate it very much.
Savanna
1 month ago
Fast, simple, and easy from start to finish. I ended up with more coverage for a better price. Couldn’t have asked for a better experience.
Michael N.
1 month ago
Awesome company to work with, professional and easy to get setup with business insurance. Will definitely recommend to others and will continue to work with.
amy T.
1 month ago
Hunter Thiel did a great job helping me with insurance. It was a smooth process and he helped me save money too
Landon M.
1 month ago
I reached out to Thiel for a business insurance quote, utilizing the website contact form, and I received a phone call from Hunter within an hour or two. Hunter was very informative with the various options available and once I provided some additional information, he was able to give me a verbal quote that we finalized a few days later with an in-person meeting. I was impressed with the response time and how quickly we were able to move through the process. Hunter and the rest of the Thiel staff are also very friendly and easy to communicate with. I had done some previous research on average prices and coverage amounts for my line of business (excavation contractor), and felt like the prices quoted were fair, especially with the amount of coverage that Thiel is able to provide. All in all, it has been a great experience so far and I would highly recommend them to other potential customers.
ben D.
2 months ago
Saved me 7000 on my trucking insurance!!
Jeff M.
2 months ago
Hunter Thiel was absolutely great to work with. He made the process of getting new home and auto insurance extremely easy and straightforward, and he also helped me get life insurance set up. He took the time to explain everything clearly, answered all of my questions, and made sure I understood exactly what I was getting. What really stood out to me was how responsive and helpful Hunter was throughout the entire process. I never felt pressured or like I was just another policy. He actually took the time to understand what I needed and made sure I was properly covered while still getting me a great value. I’d highly recommend Hunter to anyone looking for an insurance agent. Professional, knowledgeable, easy to work with, and genuinely cares about his clients. Great experience all around!
TM S.
2 months ago
Amanda made this process a breeze. From responding to my request for a quote, to walking me through the information and finalizing it all. It was so much easier than I expected. Thank you Amanda!!!
TA K.
2 months ago
I wish I could give them 10 stars... gave EXCEPTIONAL help post Tornado damage with our policy. So grateful for a company that is really there for people. THANK YOU
Tim N.
2 months ago
Mason is a star ⭐
Patrick S.
2 months ago
Rheda S.
2 months ago
Did a full coverage review. Hunter was thoroughly, professional and great to work with

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Thiel Insurance Group, LLC

An independent insurance agency serving the Fox Valley since 1960. Thiel Insurance Group, LLC BBB Business Review

Appleton Location

Thiel Insurance Group, LLC
620 N. Richmond St
Appleton, WI 54911
Phone: 920-739-6241
Fax: 920-739-3591

Kimberly Location

Thiel Insurance Group, LLC
122 W. Kimberly Ave
Kimberly, WI 54136
Phone: 920-788-4131 
Toll-Free: 866-788-4131 
Fax: 920-788-6795

Hours

Mon – Thur:
8:00 – 5:00
Friday 8:00 – 3:00
Saturday and Sunday Closed
Most Anytime by Appointment

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