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Thiel Insurance Group, LLC - Appleton & Kimberly


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February 27, 2017

Should I File an Insurance Claim?

Insurance offers protection against financial losses caused by covered events. A shopping cart dinged your paint job? You can claim it. Your laptop was stolen from your car? You can claim it. Wind damaged the roof to your home. You can definitely claim it. In fact, you can file a claim for just about anything you want, anytime you want.

However, just because you can file a claim, doesn’t mean it is a good idea. If you are thinking that an insurance claim is like payback for all those premiums you paid in, think again. While you should make a claim if you suffer a major loss after such a house fire or serious collision, smaller claims could end up costing you more in the long run.  Continue reading to learn about three scenarios when filing a claim might not be such a good idea, as well as when it is.

1. Your Claim is Small and Only Involves You and Your Personal Property

When you are the only person who has suffered a loss, it pays to think twice about filing a claim – especially if the damages are minor. Collision, comprehensive, personal belongings, and structural damage protection on your auto and home insurance all come with a requirement that you be responsible for a deductible. That means you share in the cost of the repairing or replacement of the loss. If the total amount of your loss is not much more than the amount of your deductible, it is likely that you are better off covering the expense yourself and leave the insurance company out of it.

2. You Already Have a History of Recent Claims

The number of recent claims is a major consideration when insurance companies determine your eligibility and calculate your premium. In some cases, “recent claims” is as little as three years. In others, insurance companies could review your claims history for up to five years. If you have a claims history with two, three, or more claims on your record, filing a new claim could result in non-renewal or even cancellation of your policy. Fortunately, an independent agent can help you find coverage even with a history of multiple claims, but it could come at a price.

3. You are Concerned about Rising Rates

Perhaps you have a spotless claims history and your low rates reflect that fact. Your insurer has rewarded your safe driving habits and claims-free history with a preferred policy and a claims-free discount. Now that it’s time to file a claim, you worry about your premiums rising. Depending on the claim type and amount, you could see your premiums increase. Not to mention, the small claim you file today could continue to have an effect on the price you pay for coverage for years to come. In these scenarios, it pays to talk with your independent agent about how a particular claim could affect your future coverage and whether today’s savings are worth tomorrow’s costs.

“Should I File a Claim?” Always Talk with Your Agent

Always talk with your independent agent first before filing a claim – even if you think you already know what is best for your situation. There are times when filing a claim is absolutely necessary, such as when your home is burglarized during vacation or when you cause an accident that results in injury to another person. There are other times when the right decision is less obvious and requires the review of a licensed and experienced agent who is looking out for your best interests – not the insurer’s.

Don’t pay more later for a claim you wish you would not have made today. For more information about claims assistance or to find out more about the benefits of using an independent agent, contact our office today.

Author

  • Boyd Thiel
    Boyd Thiel

    Boyd Thiel is an agent at Thiel Insurance Group. He can be reached at 920-788-4131.

    View all posts

Article by Boyd Thiel / Automobile

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allison N.
2 days ago
Amanda was a great agent to work with. So friendly and efficient. I'm glad I switched to this company! Thank you!!
Andrew C.
2 days ago
We are switching our insurances. Amanda is wonderful to work with!
Briana D.
4 days ago
Amanda was incredibly helpful getting our insurance expedited so we could close on our new home. Her communication and diligence in completing our requests were excellent.
Zoua L.
5 days ago
We had such a wonderful experience working with Mason at Thiel Insurance Group! I recently accompanied my in-laws to switch their auto, home, and boat insurance, and Mason made the entire process so easy and stress-free. He was incredibly friendly, knowledgeable, patient, and accommodating. He took the time to explain everything thoroughly, answered all of our questions, and made sure we understood the coverage options. He was also very easy to communicate with and always accessible when we needed him. Best of all, he was able to save my in-laws $1,400 on their insurance for four vehicles, their home, and their boat, all while getting them excellent coverage! It’s refreshing to work with someone who genuinely cares about finding the best options for their clients rather than just making a sale. We truly appreciated his honesty, professionalism, and outstanding customer service. I highly recommend Mason and Thiel Insurance Group to anyone looking for insurance. Thank you, Mason, for making this such a positive experience!
Sue P.
2 weeks ago
I want to thank Thiel Insurance and Cindy for the help we had on July 27th, 2026, the Appleton tornado. I called right away and Cindy answered. Phone lines were really sketchy, but she certainly understood what was happening. She immediately processed a claim for us and left a nice message to say she had done so. I was so thankful that she initiated the claim and the next day we were able to get things rolling. I just wanted to make sure my thanks were given to Thiel Insurance and Cindy for quick action. Sincerely, The Pergande Family
Mitchell O.
2 weeks ago
Brielle P.
2 weeks ago
Amanda was lovely to work with! I needed help changing my car insurance and she was able to guide me through the whole process and put together a quote for me that was exactly what I needed. I appreciate her kindness in answering all of my questions. I would highly recommend working with her!
Kristin M.
3 weeks ago
I have had nothing but good experiences when I contact Thiel Insurance. My questions are always promptly answered, and in a way that I can understand. I will never go back to trying to find insurance by myself off the Internet!
Nathan S.
3 weeks ago
Chloe was a consummate professional from start to finish. As a first-time homeowner, I knew I needed a homeowner’s insurance policy. Chloe not only helped me get a homeowner’s policy but also helped me to bundle that policy with a new auto policy and also an umbrella policy get better rates one each while also helping me cancel my renters insurance on my prior policy. Chloe also assisted in communications with my lender institution. It truly was a one-stop shop. Chloe communicated with me every step of the way, was always willing to answer questions, and provided frequent updates. She made purchasing insurance easy. I would easily recommend her services to others.
James S.
4 weeks ago
Teresa Van L.
1 month ago
I have had Thiel home and auto insurance for about 10 years. Their customer service has been warm, friendly, and very helpful. When our condo insurance rates kept going up, I knew Thiel insurance could help. Hunter was able to find some alternative providers and now we are saving thousands a year. That has made our HOA very happy!
Paeton Van A.
1 month ago
Amanda was incredibly helpful finding the right plan for my needs during a very busy week. She worked hard behind the scenes for me and was able to meet my tight deadline and work with my schedule to get everything signed in time.
Ryan T.
1 month ago
Hunter was extremely helpful for setting up my general liability and workers comp insurance for my home services business. He answered all of my questions and made the whole process extremely simple and easy. I highly recommend Hunter and Thiel Insurance Group
Kaleb W.
1 month ago
Amanda was very quick to respond in all aspects of this process. I was taken care of and appreciate it very much.
Savanna
1 month ago
Fast, simple, and easy from start to finish. I ended up with more coverage for a better price. Couldn’t have asked for a better experience.
Michael N.
1 month ago
Awesome company to work with, professional and easy to get setup with business insurance. Will definitely recommend to others and will continue to work with.
amy T.
1 month ago
Hunter Thiel did a great job helping me with insurance. It was a smooth process and he helped me save money too
Landon M.
1 month ago
I reached out to Thiel for a business insurance quote, utilizing the website contact form, and I received a phone call from Hunter within an hour or two. Hunter was very informative with the various options available and once I provided some additional information, he was able to give me a verbal quote that we finalized a few days later with an in-person meeting. I was impressed with the response time and how quickly we were able to move through the process. Hunter and the rest of the Thiel staff are also very friendly and easy to communicate with. I had done some previous research on average prices and coverage amounts for my line of business (excavation contractor), and felt like the prices quoted were fair, especially with the amount of coverage that Thiel is able to provide. All in all, it has been a great experience so far and I would highly recommend them to other potential customers.
ben D.
2 months ago
Saved me 7000 on my trucking insurance!!
Jeff M.
2 months ago
Hunter Thiel was absolutely great to work with. He made the process of getting new home and auto insurance extremely easy and straightforward, and he also helped me get life insurance set up. He took the time to explain everything clearly, answered all of my questions, and made sure I understood exactly what I was getting. What really stood out to me was how responsive and helpful Hunter was throughout the entire process. I never felt pressured or like I was just another policy. He actually took the time to understand what I needed and made sure I was properly covered while still getting me a great value. I’d highly recommend Hunter to anyone looking for an insurance agent. Professional, knowledgeable, easy to work with, and genuinely cares about his clients. Great experience all around!
TM S.
2 months ago
Amanda made this process a breeze. From responding to my request for a quote, to walking me through the information and finalizing it all. It was so much easier than I expected. Thank you Amanda!!!
TA K.
2 months ago
I wish I could give them 10 stars... gave EXCEPTIONAL help post Tornado damage with our policy. So grateful for a company that is really there for people. THANK YOU
Tim N.
2 months ago
Mason is a star ⭐
Patrick S.
2 months ago
Rheda S.
2 months ago
Did a full coverage review. Hunter was thoroughly, professional and great to work with

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Thiel Insurance Group, LLC

An independent insurance agency serving the Fox Valley since 1960. Thiel Insurance Group, LLC BBB Business Review

Appleton Location

Thiel Insurance Group, LLC
620 N. Richmond St
Appleton, WI 54911
Phone: 920-739-6241
Fax: 920-739-3591

Kimberly Location

Thiel Insurance Group, LLC
122 W. Kimberly Ave
Kimberly, WI 54136
Phone: 920-788-4131 
Toll-Free: 866-788-4131 
Fax: 920-788-6795

Hours

Mon – Thur:
8:00 – 5:00
Friday 8:00 – 3:00
Saturday and Sunday Closed
Most Anytime by Appointment

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